Jan. 22, 2025

TRICARE Online Patient Portal Decommissioning: Download Your Health Records Now

FALLS CHURCH, Va. — On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal. If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1.

Jan. 16, 2025

Unlock Your Health Through the MHS Nurse Advice Line

FALLS CHURCH, Va. — Do you know what to do when you or a family member feels sick, but it’s outside of business hours or it’s the weekend? TRICARE has a service called the Military Health System Nurse Advice Line that can help when you need healthcare guidance.

Jan. 6, 2025

Live in the West Region? Provide Your Payment Information to TriWest Now

FALLS CHURCH, Va. — Do you currently live in the West Region? Or, do you live in one of the six states that moved to the West Region on Jan. 1? If you pay for your TRICARE coverage using a bank electronic funds transfer, credit card, or debit card, you must now securely give your recurring payment information to the West Region contractor, TriWest Healthcare Alliance.

Dec. 23, 2024

Preview Four Changes Coming to TRICARE in 2025

FALLS CHURCH, Va. — With the end of the year approaching, it’s a good time to consider your family’s healthcare needs for the coming year. As you think about things like scheduling preventive care visits and knowing your 2025 TRICARE costs, you should also note some changes coming to TRICARE in 2025.

Dec. 19, 2024

Reminder: New TRICARE Regional Contracts in the U.S. in 2025

FALLS CHURCH, Va. — Changes are coming to TRICARE’s regional contracts Jan. 1, 2025. These changes will affect you if you live in the U.S. The key to a smooth transition is to take a few simple steps now, before the end of the year.

Dec. 11, 2024

Check the TRICARE Network Provider Directories Ahead of 2025

FALLS CHURCH, Va. — If you get care outside of a military hospital or clinic, it’s important to understand your civilian provider options. TRICARE’s new regional contracts, which begin Jan. 1, 2025, will affect the TRICARE provider networks in the U.S. You’re now able to check the network provider directories for both the East Region and West Region.

Dec. 5, 2024

TRICARE Open Season Ends Dec. 10: Your Last Chance To Update Health Coverage for 2025

FALLS CHURCH, Va. — Time is running out to review and update your TRICARE health plan for 2025. TRICARE Open Season ends Tuesday, Dec. 10, marking your last day to enroll in a new plan or make changes to your health coverage.

Dec. 3, 2024

Reminder: TRICARE Regions Are Changing Jan. 1, 2025

FALLS CHURCH, Va. — There will be changes to the TRICARE regions in the U.S. on Jan. 1, 2025. While there will still be two TRICARE regions, six states currently in the East Region will move to the West Region. There are also some zip codes in four of these states that will be exceptions to the region changes.

Nov. 26, 2024

TRICARE Open Season: Understanding Who’s Eligible

FALLS CHURCH, Va. — It’s that time of year again—TRICARE Open Season is here. Open season, which began Nov. 11, runs until Dec. 10. During this period, most beneficiaries with TRICARE Prime or TRICARE Select can make changes to their health plan for coverage starting Jan. 1, 2025.

Nov. 21, 2024

How To Schedule an Appointment Using the MHS GENESIS Patient Portal

FALLS CHURCH, Va. — Navigating your healthcare appointments at military hospitals and clinics is convenient with the MHS GENESIS Patient Portal’s scheduling feature.