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Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

News | Dec. 23, 2024

Preview Four Changes Coming to TRICARE in 2025

By TRICARE Communications

With the end of the year approaching, it’s a good time to consider your family’s healthcare needs for the coming year. As you think about things like scheduling preventive care visits and knowing your 2025 TRICARE costs, you should also note some changes coming to TRICARE in 2025. There will be a new health plan and dental contracts—as well as other expanded TRICARE benefits—that may provide you and your family with services to support your overall health and well-being.

“TRICARE remains committed to offering service members, retirees, and their family members with the best possible benefit wherever they are,” said Dr. David Krulak, Director of TRICARE Health Plan, at the Defense Health Agency. “We believe these changes will help improve access to high-quality care for TRICARE beneficiaries around the world.”

Keep reading to learn about four of these changes and whether they’ll affect your family.

New regional contracts in the U.S.

Do you live in the U.S.? If so, the biggest change coming to TRICARE in 2025 is the start of health care delivery under TRICARE’s new regional contracts. These changes will affect you unless you have the US Family Health Plan or TRICARE For Life.

While there will still be two TRICARE regions, six states currently in the East Region (Arkansas, Illinois, Louisiana, Oklahoma, Texas, Wisconsin) are moving to the West Region. There are also some ZIP codes in four of these states that will be exceptions to the region changes.

Remember: If you live in the West Region, or a state moving to the West Region, you need to provide your recurring payment information to TriWest Healthcare Alliance by Jan. 1, if you pay for your TRICARE coverage via bank electronic funds transfer, debit card, or credit card. (However, if you pay by military pay system allotment, you don’t need to do anything. Your payment information will transfer to TriWest automatically.) You can also create an account on TriWest’s website and check which providers are in TriWest’s network.

The new contracts will bring several improvements, including:

  • More efficient referral transfers between the two regions 
  • Greater access to highly specialized medical and surgical care
  • Improved choice, including virtual value network tools that will help you quickly identify providers with the best outcomes
  • Better access to telehealth appointments

Do you have more questions about how the new TRICARE contracts may affect you in 2025? Check out these articles on the TRICARE Newsroom:

Expanded Childbirth and Breastfeeding Support Demonstration

Are you expecting a baby in 2025? You should know there are also some changes coming to the TRICARE Childbirth and Breastfeeding Support Demonstration on Jan. 1. This demonstration provides childbirth and breastfeeding support services to those who have TRICARE PrimeTRICARE Prime Remote, or TRICARE Select, as described in the TRICARE Maternity Care Brochure. In 2025, the CBSD will expand overseas. There are also some new certification and participation requirements for labor doulas in the U.S.

In the U.S., the changes include:

  • Participation agreements: Certified labor doulas in the U.S. must sign a participation agreement to take part in the CBSD. Labor doulas with a participation agreement can’t ask you to pay for covered services once you’ve met your deductible. They also can’t ask you to file your own claims.
  • Certification requirements: Among other qualifications, labor doulas must have a current certification from an approved certifying body. The list of approved certifying bodies now includes the National Black Doulas Association. (Note: Labor doulas working with a state Medicaid program may not be required to meet the certification requirement. But they must still sign a participation agreement.)
  • Visit flexibility: The CBSD now includes a maximum of six hours of visits from your labor doula (plus unlimited hours of labor support during the birthing event). These can happen before or after you give birth. The six hours can be split into 15-minute increments any way you’d like.

The CBSD will also be available overseas beginning Jan. 1. Overseas, the CBSD includes the same benefits as it does in the U.S. Keep in mind, there may be different, country-specific rules about provider qualifications and services.

Overseas, you must register for the CBSD before you get any services. To register, contact International SOS via phone or email. You should do this as early as possible in your pregnancy. After you register, International SOS will let you know if they can find a TRICARE-authorized provider within 14 days.

The CBSD ends in the U.S. and overseas Dec. 31, 2026. At that time, TRICARE will decide if this coverage will become permanent. To learn more, check out “2025 Changes to the TRICARE Childbirth and Breastfeeding Support Demonstration” on the TRICARE Newsroom.

New dental contract

In March 2025, a new TRICARE Dental Program contract will begin. While United Concordia will remain the TRICARE dental contractor, the premium rates will change.  In the coming weeks, keep an eye out for another TRICARE Newsroom article that explains more about the new dental contract. It’ll include the updated rates that will take effect in March 2025.

Updates to drive time waiver policy

Do you have a TRICARE Prime plan? In 2025, if you move more than a 30-minute drive (but less than 100 miles) away from your military hospital or clinic, you can seamlessly stay empaneled with your current primary care manager.

Unlike in the past, you won’t need to take any action to waive your drive time access to care standard. You’ll get a letter telling you that you live farther than a 30-minute drive from your PCM, which is outside the access to care standard. If you don’t respond, you’ll remain with your current PCM. However, you can still choose to change to a new PCM, if you prefer.

The new process is simple:

  1. After your move, you’ll get a letter from TRICARE. It’ll tell you that you live farther than a 30-minute (but less than 100 miles) drive from your PCM.
  2. If you don’t respond, you’ll stay with your current PCM.
  3. If you want to change your PCM, follow the instructions in the letter.

More information about this updated policy will be available in 2025.

While a few things will change next year, TRICARE’s commitment to the highest quality of care remains the same. Unlock your health by learning more about how to get care with TRICARE in 2025.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.

 

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Feb. 6, 2025

TRICARE West Region Contractor Transition: What To Know if You Live in the West Region

On Jan. 1, TRICARE began delivering health care under its new regional contracts. This means that TriWest Healthcare Alliance is now the contractor for the TRICARE West Region, including six states that moved from the East Region. The Defense Health Agency is aware that some West Region beneficiaries have experienced challenges since Jan. 1. Together, the DHA and TriWest are actively implementing strategies to address these concerns.

Feb. 6, 2025

TRICARE Pharmacy Network Expands With Addition of Kroger Pharmacies

On Feb. 5, the Kroger Family of Pharmacies rejoined the TRICARE Pharmacy Program network. This means that TRICARE beneficiaries now have access to over 2,200 additional network pharmacies across 35 states.

Jan. 30, 2025

New TRICARE Dental Program Contract Brings Updates in March 2025

A new TRICARE Dental Program contract will bring changes and improvements starting March 1. United Concordia will continue to administer the TDP. However, they’ll offer new services and lower costs for many members. If you have TDP coverage, you'll see these changes in your February bill for coverage effective March 1.

Jan. 25, 2025

Defense Health Agency Announces TRICARE West Region Referral Approval Waiver

Are you enrolled in TRICARE Prime? You should know that the Defense Health Agency has waived the requirement to obtain approval for referrals to outpatient specialty care for TRICARE Prime enrollees in the West region. This means TRICARE-authorized specialty care providers don’t need to wait for TriWest to approve referrals issued by your primary care manager before providing outpatient care. However, you’ll still need to get a referral from your Primary Care Manager before getting that specialty care. This process will be in place through March 31 and is retroactive to January 1, 2025.

Jan. 22, 2025

TRICARE Online Patient Portal Decommissioning: Download Your Health Records Now

On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal. If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1.

Jan. 21, 2025

Act Now! Payment Deadline Extended for West Region Beneficiaries

The Defense Health Agency has extended the payment deadline for West Region beneficiaries who pay for TRICARE coverage via bank electronic funds transfer, credit card, or debit card. You now have until Friday, Feb. 28 to provide your payment information to TriWest.

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Do you know what to do when you or a family member feels sick, but it’s outside of business hours or it’s the weekend? TRICARE has a service called the Military Health System Nurse Advice Line that can help when you need healthcare guidance.

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Check Out the Updated TRICARE Publications Suite

Are you looking for the latest details about your TRICARE health plan? TRICARE has updated its entire publications suite with information about your health plan. The new publications now include current details like how to find your TRICARE region, how to contact your regional contractor, and what you’ll pay for care.

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DHA Hospitals Earn Top Honors From the Leapfrog Group

The Leapfrog Group has named two Defense Health Agency hospitals among the best in the nation. This shows the military's strong focus on keeping patients safe and providing high-quality care.

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Live in the West Region? Provide Your Payment Information to TriWest Now

Do you currently live in the West Region? Or, do you live in one of the six states that moved to the West Region on Jan. 1? If you pay for your TRICARE coverage using a bank electronic funds transfer, credit card, or debit card, you must now securely give your recurring payment information to the West Region contractor, TriWest Healthcare Alliance.