An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | Oct. 10, 2024

Live in the West Region? Update Your TRICARE Payment Information With TriWest

By TRICARE Communications

Update: Did you miss the Dec. 31st deadline to set up your payment info and you pay by EFT, credit card, or debit card? You still have time!

For TRICARE Young Adult, TRICARE Reserve Select, TRICARE Retired Reserve, you have until Jan. 15 to make a payment. For TRICARE Prime or TRICARE Select, you have until Jan. 30. If you miss this deadline, you will be disenrolled back to Jan. 1. Don’t delay! Visit www.tricare.mil/west to set up your payment today.


Do you currently live in the West Region? Or, do you live in one of the six states (Arkansas, Illinois, Louisiana, Oklahoma, Texas, Wisconsin) moving to the West Region in 2025 as part of TRICARE’s new regional contracts? If you pay for your TRICARE coverage via credit card or bank electronic funds transfer, you can now securely give your recurring payment information to the incoming West Region contractor, TriWest Healthcare Alliance.

“It’s quick and easy to give TriWest your recurring payment information online,” said Lina Blas, enrollment analyst, TRICARE Health Plan, at the Defense Health Agency. “Adding your payment method now will help make sure you don’t lose health coverage in 2025.”

In the coming days, you may get an email or letter from TriWest. This message will let you know that you can set up your payment information online or download a printable Automatic Payment Authorization Form for mailing to provide your recurring payment information.

TriWest will not charge your recurring payment method before Jan. 1, 2025. But it will need to have your payment information on file before Dec. 31. Your recurring payment information won’t automatically transfer from Health Net Federal Services, LLC or Humana Military.

If you don’t provide TriWest with payment information before Jan. 1, you may be involuntarily disenrolled from TRICARE and lose your health coverage.

Don’t cancel your current recurring payment method after you’ve set up your new payments with TriWest. If you live in the West Region on Jan. 1, HNFS and Humana Military will stop collecting payments after your December payment.

You don’t need to take any action if:

  • You pay by a military pay system allotment. Allotment payments will transfer automatically.
  • You live in a state that’s staying in the East Region. Humana Military will keep your current payment information on file.
  • You have TRICARE For Life, the US Family Health Plan, or a TRICARE health plan overseas. The new contracts won’t affect you.

To securely give your payment information to TriWest:

  1. Visit tricare.mil/west.
  2. Look for information and the link on how to securely set up your recurring payments.
  3. Select the link. Then, select the “New User? Sign Up Now” option.
  4. You’ll be asked to input your email address. A verification code will be sent to you.
  5. Check your email for the verification code. Then, enter it to continue.
  6. Complete the information requested (name, address, etc.) in the secure forms.
  7. Select your payment method.
  8. Complete all fields.
  9. Submit.

Providing your recurring payment information to TriWest now will help make sure that you and your family maintain your coverage in 2025. And it’s one thing you can check off your list before TRICARE Open Season, which starts Nov. 11.

You’ll hear more about other actions you may need to take as we approach TRICARE Open Season. For now, you should:

  • Check DEERS to confirm your information is current. This will help make sure you don’t miss important communications about your TRICARE benefit and upcoming changes.
  • Keep an eye on the Contract Transition FAQs. This page will be updated with answers to commonly asked questions.
  • Stay in the know by signing up for email alerts from TRICARE.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.
 

Unlock Your Health graphic, DHA logo, elderly woman and medical care worker sit together on a couch

Unlock Your Health With TRICARE Home Health Care...

News
Sep. 16, 2025

Is leaving home for care a challenge? TRICARE covers solutions that make it easier to get the care—and...
Read More
Service member smiles with arms crossed in an office.

Explore Available Counseling and Mental Health S...

News
Sep. 10, 2025

Are you a service member, family member, or survivor? Your TRICARE benefit covers a variety of mental health...
Read More
Young woman sitting on couch speaking on cell phone

Live in the West Region? Learn if You Need To Ta...

News
Sep. 09, 2025

Are you a TRICARE Prime beneficiary living in the West Region? Are you currently using a referral to get...
Read More
Two uniformed service members stand in military pharmacy and funnel prescriptions into a bottle.

Q&A: TRICARE For Life Coverage of Weight Loss Me...

News
Sep. 08, 2025

The Defense Health Agency recently announced it will implement existing regulatory controls regarding TRICARE...
Read More
Provider wearing lab coat and stethoscope taking patient's blood pressure. Text reads: "Patients needed on Sept. 26 for a focus group discussion about hypertension (high blood pressure). Sign up deadline is Sept. 19. Learn if you qualify." TRICARE logo

Help Shape Clinical Practice Guidelines in Joint...

News
Sep. 04, 2025

The Department of Defense and Veterans Health Administration have partnered together and are inviting patients...
Read More
Service member smiles while posing in front of a building

Q&A: Understanding Eligibility and Coverage With...

News
Aug. 28, 2025

If you live far from a military hospital or clinic, TRICARE Prime Remote could be the right TRICARE health...
Read More
Father and son hold hands while walking down a street

Unlock Your Health by Understanding the TRICARE ...

News
Aug. 26, 2025

Do you have TRICARE Prime? If so, you likely get most of your routine health care from your primary care...
Read More
Image of woman sitting on sofa on laptop. Text reads: "Participants needed for virtual tricare.mil usability study. Learn if you qualify." TRICARE logo

Share Your Thoughts on Tricare.mil in Upcoming U...

News
Aug. 22, 2025

Are you interested in shaping the future of TRICARE’s web presence? The Defense Health Agency Usability Lab is...
Read More

Sept. 16, 2025

Unlock Your Health With TRICARE Home Health Care and Pharmacy Home Delivery

Is leaving home for care a challenge? TRICARE covers solutions that make it easier to get the care—and drugs—you may need. Your TRICARE plan may cover certain in-home health services and pharmacy home delivery options. This gives you flexibility and convenience in your care.

Sept. 10, 2025

Explore Available Counseling and Mental Health Services

Are you a service member, family member, or survivor? Your TRICARE benefit covers a variety of mental health services. But did you know there are other counseling services available to you? This article explores what services you can access if you need support.

Sept. 9, 2025

Live in the West Region? Learn if You Need To Take Action on Your Referrals Before Oct. 1

Are you a TRICARE Prime beneficiary living in the West Region? Are you currently using a referral to get specialty care? If you used the West Region referral approval waiver to see a specialist between Jan. 1 and June 30, 2025 and need to continue seeing that specialist, you’ll need to get a new referral to a network specialist before Oct. 1, 2025. If you’re still using a valid referral issued by a previous contractor before Jan. 1, 2025, you also need to get a new referral for any care received starting Oct. 1.

Sept. 8, 2025

Q&A: TRICARE For Life Coverage of Weight Loss Medications

The Defense Health Agency recently announced it will implement existing regulatory controls regarding TRICARE coverage of weight loss medications, including Glucagon-Like Peptide 1 (GLP-1) drugs, to ensure prescription processing aligns with federal coverage requirements.

Sept. 4, 2025

Help Shape Clinical Practice Guidelines in Joint DOD, VA Patient Focus Groups: Hypertension on Sept. 26

The Department of Defense and Veterans Health Administration have partnered together and are inviting patients to share their experiences managing hypertension, or high blood pressure. This initiative is part of a virtual focus group on Friday, Sept. 26 at noon ET. It will help shape clinical practice guidelines for treating hypertension across military and veteran communities.

Aug. 28, 2025

Q&A: Understanding Eligibility and Coverage With TRICARE Prime Remote

If you live far from a military hospital or clinic, TRICARE Prime Remote could be the right TRICARE health plan for you. While TRICARE Prime is only available to eligible beneficiaries in Prime Service Areas (designated regions that have proximity to military hospitals or clinics), TPR extends coverage beyond PSAs. This plan helps active duty service members and their family members get care when they live or work in areas that are remote from military hospitals or clinics.

Aug. 26, 2025

Unlock Your Health by Understanding the TRICARE Prime Referral Process

Do you have TRICARE Prime? If so, you likely get most of your routine health care from your primary care manager. But sometimes, you may need specialty care that your PCM can’t provide. This is when your PCM will give you a referral. In this article, you’ll learn about the TRICARE Prime referral process. We’ll highlight what’s new—and easier—for you and your family members if you’re moving this year.

Aug. 22, 2025

Share Your Thoughts on Tricare.mil in Upcoming Usability Study

Are you interested in shaping the future of TRICARE’s web presence? The Defense Health Agency Usability Lab is looking for participants for a tricare.mil usability study. The DHA Usability Lab will hold several studies to get feedback on the website.

Aug. 21, 2025

How TRICARE Covers Breastfeeding Supplies and Services

Are you pregnant or did you recently have a baby? TRICARE covers certain breast pumps and supplies and breastfeeding counseling at no cost for new mothers.

Aug. 19, 2025

TRICARE Medical vs. Dental Coverage: Understanding Key Differences

When you need care for your mouth, jaw, or teeth, you may have questions about whether you should use your TRICARE medical or dental plan. Knowing when to use your medical or dental coverage helps avoid unnecessary costs or delays in care.