March 27, 2025

Live in the West Region? Submit Payments to TriWest by April 30 To Avoid Disenrollment – Plus, Referral Approval Waiver Extended Through June 30

FALLS CHURCH, Va. — Do you currently live in the West Region? Do you pay for your TRICARE coverage using a bank electronic funds transfer, credit card, or debit card? If so, and you haven’t done so already, you must provide your payment information to the West Region contractor, TriWest Healthcare Alliance, by Wednesday, April 30. If you don’t act, you’ll be disenrolled, retroactive to your paid-through date. If you have TRICARE Prime, you should also know that the Defense Health Agency has extended the West Region referral approval waiver through June 30.

March 26, 2025

Having a Baby in 2025? Here’s How TRICARE Covers Maternity Services

FALLS CHURCH, Va. — Are you expecting a baby in 2025? TRICARE covers many services to help you through pregnancy, childbirth, and after your baby is born. Prenatal and postpartum care helps keep both you and your baby healthy by catching any problems early—and, recent updates to the Childbirth and Breastfeeding Support Demonstration now bring more support options to families worldwide.

March 6, 2025

Explore Patient Safety Measures at Military Hospitals and Clinics

FALLS CHURCH, Va. — Do you get health care at a military hospital or clinic? When you need care, patient safety should never be a concern. You deserve to know how well your military hospital or clinic protects you and your family from preventable harm.

March 4, 2025

Unlock Your Health by Understanding Your TRICARE Explanation of Benefits

FALLS CHURCH, Va. — Your TRICARE explanation of benefits is an essential tool for understanding your health claims. An EOB is a statement from your health plan that details what action TRICARE has taken on your claims. Take a moment to understand your EOB, what it means, and what may be required on your part.

Feb. 26, 2025

Learn How TRICARE Covers Laboratory Services and Diagnostic Imaging

FALLS CHURCH, Va. — Laboratory services and diagnostic imaging are vital tools for maintaining your health. These tests can help you and your provider catch potential issues early, before they become serious problems. TRICARE covers many of these services, including some as part of your preventive health care benefit.

Feb. 24, 2025

Act Now! Payment Deadline Extended for West Region Beneficiaries

FALLS CHURCH, Va. — The Defense Health Agency has extended the payment deadline for West Region beneficiaries who pay for TRICARE coverage via bank electronic funds transfer, credit card, or debit card. You now have until Wednesday, April 30 to provide your payment information to TriWest.

Feb. 6, 2025

TRICARE West Region Contractor Transition: What To Know if You Live in the West Region

FALLS CHURCH, Va. — On Jan. 1, TRICARE began delivering health care under its new regional contracts. This means that TriWest Healthcare Alliance is now the contractor for the TRICARE West Region, including six states that moved from the East Region. The Defense Health Agency is aware that some West Region beneficiaries have experienced challenges since Jan. 1. Together, the DHA and TriWest are actively implementing strategies to address these concerns.

Jan. 25, 2025

Defense Health Agency Announces TRICARE West Region Referral Approval Waiver

FALLS CHURCH, Va. — Are you enrolled in TRICARE Prime? You should know that the Defense Health Agency has waived the requirement to obtain approval for referrals to outpatient specialty care for TRICARE Prime enrollees in the West Region. This means TRICARE-authorized specialty care providers don’t need to wait for TriWest to approve referrals issued by your primary care manager before providing outpatient care. However, you’ll still need to get a referral from your primary care manager before getting that specialty care. This process will be in place through June 30 and is retroactive to Jan. 1, 2025.

Jan. 22, 2025

TRICARE Online Patient Portal Decommissioning: Download Your Health Records Now

FALLS CHURCH, Va. — On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal. If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1.

Jan. 6, 2025

Live in the West Region? Provide Your Payment Information to TriWest Now

FALLS CHURCH, Va. — Do you currently live in the West Region? Or, do you live in one of the six states that moved to the West Region on Jan. 1? If you pay for your TRICARE coverage using a bank electronic funds transfer, credit card, or debit card, you must now securely give your recurring payment information to the West Region contractor, TriWest Healthcare Alliance.