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Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More 
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

News | Sept. 22, 2020

Suicide Prevention Resources: Take Care of Yourself and Each Other

Globally, people are facing challenges caused by COVID-19. The pandemic may cause anxiety and stress. These feelings may feel stronger with less social interaction. Feeling stressed, overwhelmed, or lonely might increase the risk for suicide for some people. It’s important to tend to your mental health and find ways to cope. There are many resources to help you. These include, but are not limited to, TRICARE mental health services.

Are you or someone you know having thoughts of suicide? Call the Military Crisis Line for free, confidential support 24/7 at 1-800-273-TALK (1-800-273-8255), option 1. You can also send a text to 838255, or start an online chat. If you think you have a medical health emergency, call 911 or your local emergency number, or go to the nearest emergency room. The hospital department that provides emergency services to patients who need immediate medical attention.

Everyone can play a role in preventing suicide. The Defense Suicide Prevention Office and National Suicide Prevention Lifeline can help you learn about the risk factors and warning signs. Learning this information may help you determine if a loved one is at risk and needs help.

Some risk factors for suicide may include:

  • Mental disorders
  • Alcohol and other substance use disorders
  • Job or financial loss
  • Loss of relationship
  • Lack of social support and sense of isolation

Some warning signs that may indicate a risk of suicide include: 

  • Talking about suicide or making a plan for suicide
  • Withdrawing from family, friends, or unit
  • Expressing feelings of hopelessness, helplessness, or worthlessness
  • Sudden changes in mood or personality
  • Excessive use of alcohol or drugs

If you feel these warning signs or see them in another person, you should seek help. During the pandemic, you can still reach out for help safely. If you’re a service member, veteran, or family member, you may seek help through your primary care manager, chaplain, Military Family Life Counselors, or Military OneSource. Depending on your needs and military status, you can also find support through the Real Warriors CampaignMake the Connection, and inTransition.

“TRICARE offers mental health care services for beneficiaries coping with excessive depression, grief, and people who might have thoughts of suicide,” said Dr. Krystyna Bienia, a clinical psychologist and senior policy analyst at the Defense Health Agency. “You may even be able to get help through telemedicine services from your own home.”

Getting mental health treatment as well as learning coping skills, may help reduce the risk of suicide. As outlined in the TRICARE Mental Health and Substance Use Disorder Services Fact Sheet, TRICARE covers many mental health services. These include:

You may need a referral or pre-authorization for some mental health services. However, most office-based outpatient mental health services don’t require you to get a referral or authorization. If you’re an active duty service member, you do need to get a referral for all services.

During Suicide Prevention Month, take actions to help yourself and others who may be feeling stress due to the COVID-19 pandemic. Learn more about suicide prevention resources. If you think you or someone you know should seek mental health services, get help. Take care of yourself and others, and take command of your health.

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Jan. 25, 2025

Defense Health Agency Announces TRICARE West Region Referral Approval Waiver

Are you enrolled in TRICARE Prime? You should know that the Defense Health Agency has waived the requirement to obtain pre-authorization for referrals to outpatient specialty care for TRICARE Prime enrollees in the West region. This means TRICARE-authorized specialty care providers don’t need to wait for TriWest to approve referrals issued by your primary care manager before providing outpatient care. However, you’ll still need to get a referral from your Primary Care Manager before getting that specialty care. This process will be in place through March 31 and is retroactive to January 1, 2025.

Jan. 22, 2025

TRICARE Online Patient Portal Decommissioning: Download Your Health Records Now

On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal. If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1.

Jan. 21, 2025

Act Now! Payment Deadline Extended for West Region Beneficiaries

The Defense Health Agency has extended the payment deadline for West Region beneficiaries who pay for TRICARE coverage via bank electronic funds transfer, credit card, or debit card. You now have until Friday, Feb. 28 to provide your payment information to TriWest.

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Do you know what to do when you or a family member feels sick, but it’s outside of business hours or it’s the weekend? TRICARE has a service called the Military Health System Nurse Advice Line that can help when you need healthcare guidance.

Jan. 14, 2025

Check Out the Updated TRICARE Publications Suite

Are you looking for the latest details about your TRICARE health plan? TRICARE has updated its entire publications suite with information about your health plan. The new publications now include current details like how to find your TRICARE region, how to contact your regional contractor, and what you’ll pay for care.

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Respiratory syncytial virus is a common but potentially dangerous respiratory illness. Immunizations are available to protect TRICARE beneficiaries who are considered high risk from RSV infection. These immunizations help protect older adults and newborns, who face higher risks from respiratory illness.

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Changes are coming to TRICARE’s regional contracts Jan. 1, 2025. These changes will affect you if you live in the U.S. The key to a smooth transition is to take a few simple steps now, before the end of the year.