FALLS CHURCH, Va. –
Whether you need to make an appointment, check a claim, or download forms, knowing where to log in can make using your TRICARE benefits easier. Today’s Military Health System relies on
multiple online platforms—each with a specific purpose. Understanding them, and how they’re evolving, can help you make the most of your health coverage.
Keep in mind: TRICARE doesn’t own these platforms. Other agencies or contractors do. But you can visit the TRICARE All Logins page for a comprehensive list.
Here’s what to know.
One healthcare system, several portals
There’s no single portal that does it all. Instead, different login platforms support different parts of your benefit. Generally, they fall into three categories:
Here’s a look at each.
DEERS and milConnect/Beneficiary Web Enrollment
DEERS is the foundation of TRICARE eligibility. The milConnect website lets you update contact information, check your enrollment status, and access Beneficiary Web Enrollment tools. You can use this platform to:
- Enroll in or change TRICARE plans
- Update contact information, like your address or phone number
milConnect now uses
myAuth, a new user-friendly secure login that is gradually replacing DS Logon. Keep reading to learn more about myAuth.
MHS GENESIS Patient Portal
If you get care at a
military hospital or clinic, the
MHS GENESIS Patient Portal is your main access point. You can:
You may also view your health records and appointment notes from military hospitals and clinics.
Regional contractor portals
Health care outside of military hospitals and clinics is administered by TRICARE contractors. Each has its own portal:
Use these portals to:
- View claims
- Check referrals
- Find network providers
Pharmacy login
Express Scripts is the
TRICARE Pharmacy Program contractor. Through their portal, you can switch eligible medications to
TRICARE Pharmacy Home Delivery and:
- Request new prescriptions
- Refill prescriptions
- Track your order status
- Pay bills
Dental login
Are you enrolled in the
TRICARE Dental Program? If so,
United Concordia is your TRICARE dental contractor. Your
United Concordia TDP My Account lets you:
What is myAuth?
myAuth is a new secure login option replacing DS Logon across Department of Defense systems. With myAuth, you can use your Common Access Card or a username/password, plus a secure multi-factor authentication method. This lets you access multiple DOD websites with just one login.
Currently, myAuth is used on:
Over time, all DOD systems that use DS Logon will transition to myAuth. Until then, platforms may use either DS Logon or myAuth depending on their system.
Civilian health portals
If you see a civilian provider, your provider may use an electronic health record, or EHR, other than MHS GENESIS. The DOD doesn’t own these other EHRs. You’ll need to follow your provider’s instructions to sign in and view records or communicate with providers.
Bottom line
Managing your TRICARE benefit means knowing which login to use—and when. While it may seem complex, here’s a breakdown:
- Use milConnect for enrollment and DEERS updates.
- Use MHS GENESIS to see your records for care at military hospitals and clinics.
- Use your TRICARE contractor’s portal to manage claims, view referrals, and pay bills.
When in doubt, visit
TRICARE All Logins page to find the right access point.
Remember: myAuth is coming, bringing with it a more unified login experience. Until then, save the portals you use most, keep your passwords safe, and check back for updates as the rollout continues.
To learn more, read and bookmark the TRICARE All Logins page.