An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | April 6, 2021

What is ECHO and How do I Enroll?

By TRICARE Communications

Are you an active duty service member who has a family member with special needs? Your family member may qualify for the Extended Care Health Option (ECHO). This option is for active duty family members (ADFMs) who need services and supplies beyond what TRICARE plans offer. If your family member has a mental, development, or physical disability, ECHO benefits can help pay for additional treatment and services. It also matches you with resources, training, and more.
 
“From respite care to supplies, active duty families can get extra support through ECHO,” said Carmen DeLeon, a special needs nurse consultant with the TRICARE Health Plan at the Defense Health Agency. “This support can help reduce the disabling effects of a condition or disorder.”
 
Who’s eligible for ECHO
The Extended Care Health Option Fact Sheet lists specific conditions that qualify. More broadly, ECHO is for ADFMs diagnosed with:
  • Moderate or severe intellectual disability
  • Serious physical disability
  • Extraordinary physical or psychological condition
 
You must be enrolled in TRICARE Prime, TRICARE Select, US Family Health Plan, TRICARE Overseas Program (TOP) Prime, or TOP Select. Keep in mind, you also must get pre-authorization from your TRICARE contractor for all ECHO services. And a TRICARE-authorized provider must provide these services. This means TRICARE doesn’t pay for services provided by family members, trainers, or other individuals who aren’t TRICARE-authorized providers.
 
What are the benefits
With ECHO, your family member will gain access to a number of products and services. Some ECHO benefits include:
  • Durable equipment
  • Training
  • Rehabilitation
  • Special education
  • Home health care
  • Respite care for the primary caregiver
 
There are monthly costs for authorized ECHO benefits. You pay monthly copayments based on the sponsor’s pay grade, but only for the months you use ECHO benefits. The coverage limit is $36,000 per calendar year and per beneficiary. This doesn’t include the ECHO Home Health Care benefit. You can learn more about costs and coverage limits by checking out this ECHO page.
 
How to enroll
First, your information must be up to date in the Defense Enrollment Eligibility Reporting System (DEERS).
 
“Make sure all your information is up to date in DEERS,” said DeLeon. “This gives the TRICARE regional contractors current information, so an ECHO representative can contact you as needed to access the ECHO benefit.”
 
If eligible, you also need to:  
After you’re enrolled in ECHO, you’ll get a case manager. Your case manager will help you find providers, get care, and make the most of your TRICARE benefit.
 
Depending on your region, you can reach out to your TRICARE contractor for additional enrollment information:
  • In the East Region, call Humana Military:
    • Medical inquiries: 1-800-881-9227
    • Behavior Health inquiries: 1-866-323-7155
 
Keep in mind, ECHO registration is required for ADFMs to qualify for services through the Comprehensive Autism Care Demonstration (ACD). For the latest on the ACD, read about these new ACD changes.
 
To learn more about ECHO, check out the ECHO page and the Extended Care Health Option Fact Sheet. If you need help with ECHO benefits or want to see if your family qualifies, be sure to talk your TRICARE contractor. Take command of your health and get the support your family needs.
Woman in a brown coat and jeans sits next to her luggage while holding a passport
Know the differences in how TRICARE works in the...
News
Aug. 25, 2026

TRICARE has you covered worldwide. Understanding your coverage options helps you stay prepared for any health...
Read More
Dentist shows a patient a dental model while the patient sits in the dentist's chair
TRICARE Dental Program orthodontic coverage: Wha...
News
Aug. 20, 2026

Do you or your child need braces? You should know that the TRICARE Dental Program covers orthodontic care...
Read More
Man and woman in blue shirts smile at each other while standing in a park
TRICARE, Medicare, and Social Security: how your...
News
Aug. 19, 2026

Many service members and their families don’t realize that Social Security taxes deducted from each paycheck...
Read More
Service member smiles in front of pharmacy shelves
Know your TRICARE pharmacy options and learn whe...
News
Aug. 18, 2026

Are you looking for other ways to get your prescriptions that better fit your pharmacy needs? You’re in luck!...
Read More
Picture of a canal lined by old buildings.
Traveling overseas? Here’s how TRICARE travels w...
News
Aug. 13, 2026

Do you have an upcoming trip overseas? Whether you’re traveling for work or for fun, TRICARE covers you...
Read More
TRICARE: More Than a Benefit
TRICARE: More than a benefit—a trusted partner f...
News
Aug. 11, 2026

TRICARE is more than a health plan—it’s peace of mind for military families around the world. Watch this video...
Read More
Three people sit on grass while writing on notebooks and a laptop.
Get to know how TRICARE covers your college student
News
Aug. 06, 2026

Going to college is an exciting milestone for many young adults. From signing up for classes to buying dorm...
Read More
"Talk directly to a registered nurse 24/7 1-800-TRICARE;" Military Health System Nurse Advice Line logo
Q&A: Understanding the Global Nurse Advice Line
News
Aug. 04, 2026

Do you know what to do when you or a family member feels sick, but it’s outside of business hours? Should you...
Read More

Aug. 25, 2026

Know the differences in how TRICARE works in the U.S. vs. overseas

TRICARE has you covered worldwide. Understanding your coverage options helps you stay prepared for any health issues that might come up. This article explains how TRICARE works differently in the U.S. and overseas.

Aug. 20, 2026

TRICARE Dental Program orthodontic coverage: What to know before you start getting care

Do you or your child need braces? You should know that the TRICARE Dental Program covers orthodontic care. Keep reading to learn who qualifies, what’s covered, and how costs work.

Aug. 19, 2026

TRICARE, Medicare, and Social Security: how your entitlements work together

Many service members and their families don’t realize that Social Security taxes deducted from each paycheck help build a foundation for future financial security. You’ve been paying into Social Security, so keeping tabs on your information is key. By setting up a my Social Security account, you can see what you’ve earned, and how it all fits together.

Aug. 18, 2026

Know your TRICARE pharmacy options and learn where you can fill prescriptions

Are you looking for other ways to get your prescriptions that better fit your pharmacy needs? You’re in luck! When it comes to your prescriptions, the TRICARE Pharmacy Program gives you several options on how to fill them. Before filling your prescriptions, you can check the TRICARE Formulary to see if your prescription is covered.

Aug. 13, 2026

Traveling overseas? Here’s how TRICARE travels with you

Do you have an upcoming trip overseas? Whether you’re traveling for work or for fun, TRICARE covers you worldwide. Understanding how your TRICARE plan works when you go abroad helps you be prepared if any health issues arise.

Aug. 11, 2026

TRICARE: More than a benefit—a trusted partner for military families

TRICARE is more than a health plan—it’s peace of mind for military families around the world. Watch this video to hear directly from TRICARE beneficiaries about what TRICARE means to them.

Aug. 6, 2026

Get to know how TRICARE covers your college student

Going to college is an exciting milestone for many young adults. From signing up for classes to buying dorm supplies, summer can be a busy time for new college students and their families. During this time, you’ll also need to make sure your child’s TRICARE coverage will be ready when the semester starts, especially if he or she is moving away from home.

Aug. 4, 2026

Q&A: Understanding the Global Nurse Advice Line

Do you know what to do when you or a family member feels sick, but it’s outside of business hours? Should you go to an urgent care clinic or the emergency room, or wait until your doctor’s office is open? Luckily, TRICARE has a service called the Global Nurse Advice Line that can help when you need healthcare guidance.

July 29, 2026

Unlock your health by understanding the TRICARE Prime referral process

Do you have TRICARE Prime? If so, you likely get most of your routine healthcare from your primary care manager. But sometimes, you may need specialty care that your PCM can’t provide. This is when your PCM will give you a referral. Having a referral can reduce your out-of-pocket expenses. Referrals can also help reduce the time you need to wait to get specialty care.

July 23, 2026

Check your TRICARE information in DEERS today

When was the last time you looked to see if your information in the Defense Enrollment Eligibility Reporting System is up to date? If it’s been a while, it’s extremely important to take time and log in to DEERS to review or update your information. DEERS is key to managing military health benefits, supporting the needs of service members, retirees, and their family members. You should make sure to update your information in DEERS so your family can get the benefits they deserve.