FALLS CHURCH, Va. –
These days, everyone juggles multiple logins for the many services we access online. The Military Health System is making life a little easier by switching to
myAuth—a simpler, more streamlined login authentication application across its online platforms.
You’re probably familiar with DS Logon, the legacy system for accessing TRICARE-related platforms and many other government sites. With DS Logon sunsetting by the end of fiscal year 2026, each of the platforms that support your TRICARE benefit will switch from DS Logon to myAuth. milConnect and ID Card Office Online have already made this switch.
Read on to learn about what this means for you.
What’s changing?
Right now, many platforms that manage your TRICARE benefit still have DS Logon. These include the
MHS GENESIS Patient Portal to get health records from care at
military hospitals and clinics, and many of the contractors that manage your TRICARE benefit, including:
When the transition to myAuth occurs across these platforms, you’ll have multiple options for logging in. With myAuth, users can log in with:
- A Common Access Card
- A username/password, plus a secure multi-factor authentication method
- Okta Verify, an app for personal or government mobile devices that enables secure access without a CAC
How will this change happen?
When you visit a platform that has made the switch, you'll see a new login page and streamlined account creation process. You can also
create a myAuth account on your own using your CAC or by following the step-by-step prompts on the login page. If you have an existing DS Logon account, you can also use it to get started. Any way you do it, the
myAuth website will guide you through every step.
Important: This change won’t happen at the same time for all platforms. Until all these platforms have transitioned to myAuth, you may still need to use DS Logon for certain logins.
What if I need help?
If you’re experiencing issues, please visit
myAuth Help for additional resources and guidance on creating or updating your account, as well as answers to frequently asked questions. If you still need additional assistance, contact the Defense Manpower Data Center at 800-368-3665. DMDC manages myAuth and can answer questions about the transition or address any related concerns.
Although you’ll create a new login for myAuth, remember that neither TRICARE nor its contractors will contact you asking for private information like your date of birth, Social Security number, or your username and password. Read messages carefully and check the source email or web address for legitimacy. If something feels off, trust your instincts. If you think you gave personal or account information to a fraudulent entity, change your password right away and file a report.
In the end, the switch to myAuth means:
- Enhanced security: More options to protect against unauthorized access
- A modernized authentication platform: More ways to log in
- A more user-friendly experience: A simpler interface
The switch to myAuth means a simpler, more secure TRICARE experience online.
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