An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | May 24, 2023

5 Tips To Start a Conversation About Getting Mental Health Care

By TRICARE Communications

“How are you?” It’s a question almost everyone answers every day. Like most, your usual response is probably, “Fine, thanks. How are you?”
 
But if you really think about it, are you fine? Maybe you haven’t been yourself in a while. You’re feeling sad, stressed, lonely, or just not how you want to feel. You’d like to start feeling better but aren’t sure where to start.
 
“You might not know what you need or where to begin, but just start by asking questions,” said Dr. Krystyna Bienia, clinical psychologist and senior policy analyst at the Defense Health Agency. “TRICARE covers a wide range of mental health and support services to help you.”
 
Bienia added that if you or a loved one is having thoughts of suicide, don’t wait to get help. Anyone can call the 988 Suicide and Crisis Lifeline in the U.S. Dial 988 and choose option 1 to connect with the Military Crisis Line. The crisis line is free and available 24/7 to help you through a crisis and connect you with mental health resources.
 
What’s one of the first steps to get help? Service members can reach out to their command leadership. And everyone—service members, retirees, family members—has an initial contact: their health care provider. The National Institute of Mental Health says to reach out to your primary care manager (PCM). Your PCM is trained to talk with you about your concerns and get you linked with a plan to get back on track. Make an appointment to start the conversation.
 
Bienia offers these tips for talking with your PCM about your mental health.
 
Tip #1: Write down your thoughts and feelings
Sometimes it’s hard to explain what’s going on inside, especially if you aren’t feeling like yourself. Before your appointment, write down the feelings you’ve been having, when they started, and how they’re affecting your day-to-day life. By writing down what you’re experiencing, you’ll feel better prepared to meet with your PCM.
 
Tip #2: Just start talking
Once you see your PCM, remember, you don’t have to have the “right words”—just start talking. Tell your PCM how you’re feeling and what you’re thinking. Your PCM will help you piece together what you’re saying to help decide on next steps that are right for you.
 
Tip #3: Ask questions
Your provider is your partner to get a plan in place to start addressing your concerns. Based on your conversation, ask any questions you think of. The questions you ask will guide your plan. For instance, your PCM may suggest speaking to a mental health provider—a certified social worker, clinical psychologist, or psychiatrist—who can work with you individually or in a group. Your PCM might also suggest a medication. Either way, ask what your options are and the benefits and risks of each.
 
Tip #4: Be open to other resources
If your provider doesn’t think you need to see a mental health provider, they might suggest getting help through non-clinical resources. You can find resources through your service or community, chaplains, family-life counselors, support groups, and Military OneSource.
 
Tip #5: Welcome the changes that unfold
Be open to what the process holds in store. It may not be easy, but hang in there and believe you can get to where you want to be.
 
“Reaching out to a health care provider is important because mental health issues can lead to other health conditions,” said Bienia. “Your PCM is able to help you with those aspects of your health and well-being.”
 
If you need help finding a provider, you can use Find a Doctor. You can also reach out to your TRICARE regional contractor for help.
 
So, the next time you’re asked how you’re doing, respond honestly. And use these tips to start a conversation with your provider. You can also explore mental health services TRICARE covers. Remember, you are not alone, and you don’t have to be in crisis to ask for help.
 
Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.
"Patients needed on Sept. 15, 2026 for a focus group discussion about lower back pain. Sign up deadline is Sept. 8, 2026.
Provide feedback on clinical practice guidelines...
News
Aug. 27, 2026

Are you living with lower back pain? The Defense Health Agency and Veterans Health Administration would like...
Read More
Woman in a brown coat and jeans sits next to her luggage while holding a passport
Know the differences in how TRICARE works in the...
News
Aug. 25, 2026

TRICARE has you covered worldwide. Understanding your coverage options helps you stay prepared for any health...
Read More
Dentist shows a patient a dental model while the patient sits in the dentist's chair
TRICARE Dental Program orthodontic coverage: Wha...
News
Aug. 20, 2026

Do you or your child need braces? You should know that the TRICARE Dental Program covers orthodontic care...
Read More
Man and woman in blue shirts smile at each other while standing in a park
TRICARE, Medicare, and Social Security: how your...
News
Aug. 19, 2026

Many service members and their families don’t realize that Social Security taxes deducted from each paycheck...
Read More
Service member smiles in front of pharmacy shelves
Know your TRICARE pharmacy options and learn whe...
News
Aug. 18, 2026

Are you looking for other ways to get your prescriptions that better fit your pharmacy needs? You’re in luck!...
Read More
Picture of a canal lined by old buildings.
Traveling overseas? Here’s how TRICARE travels w...
News
Aug. 13, 2026

Do you have an upcoming trip overseas? Whether you’re traveling for work or for fun, TRICARE covers you...
Read More
TRICARE: More Than a Benefit
TRICARE: More than a benefit—a trusted partner f...
News
Aug. 11, 2026

TRICARE is more than a health plan—it’s peace of mind for military families around the world. Watch this video...
Read More
Three people sit on grass while writing on notebooks and a laptop.
Get to know how TRICARE covers your college student
News
Aug. 06, 2026

Going to college is an exciting milestone for many young adults. From signing up for classes to buying dorm...
Read More

Aug. 27, 2026

Provide feedback on clinical practice guidelines in joint patient focus groups: lower back pain on Sept. 15

Are you living with lower back pain? The Defense Health Agency and Veterans Health Administration would like to hear about your treatment experience. Together, they’re hosting a virtual focus group on Tuesday, Sept. 15 from 1 to 3 p.m. ET. This focus group offers patients the opportunity to provide your perspective on your treatment journey in the Military Health System. It’s open to active duty service members and veterans.

Aug. 25, 2026

Know the differences in how TRICARE works in the U.S. vs. overseas

TRICARE has you covered worldwide. Understanding your coverage options helps you stay prepared for any health issues that might come up. This article explains how TRICARE works differently in the U.S. and overseas.

Aug. 20, 2026

TRICARE Dental Program orthodontic coverage: What to know before you start getting care

Do you or your child need braces? You should know that the TRICARE Dental Program covers orthodontic care. Keep reading to learn who qualifies, what’s covered, and how costs work.

Aug. 19, 2026

TRICARE, Medicare, and Social Security: how your entitlements work together

Many service members and their families don’t realize that Social Security taxes deducted from each paycheck help build a foundation for future financial security. You’ve been paying into Social Security, so keeping tabs on your information is key. By setting up a my Social Security account, you can see what you’ve earned, and how it all fits together.

Aug. 18, 2026

Know your TRICARE pharmacy options and learn where you can fill prescriptions

Are you looking for other ways to get your prescriptions that better fit your pharmacy needs? You’re in luck! When it comes to your prescriptions, the TRICARE Pharmacy Program gives you several options on how to fill them. Before filling your prescriptions, you can check the TRICARE Formulary to see if your prescription is covered.

Aug. 13, 2026

Traveling overseas? Here’s how TRICARE travels with you

Do you have an upcoming trip overseas? Whether you’re traveling for work or for fun, TRICARE covers you worldwide. Understanding how your TRICARE plan works when you go abroad helps you be prepared if any health issues arise.

Aug. 11, 2026

TRICARE: More than a benefit—a trusted partner for military families

TRICARE is more than a health plan—it’s peace of mind for military families around the world. Watch this video to hear directly from TRICARE beneficiaries about what TRICARE means to them.

Aug. 6, 2026

Get to know how TRICARE covers your college student

Going to college is an exciting milestone for many young adults. From signing up for classes to buying dorm supplies, summer can be a busy time for new college students and their families. During this time, you’ll also need to make sure your child’s TRICARE coverage will be ready when the semester starts, especially if he or she is moving away from home.

Aug. 4, 2026

Q&A: Understanding the Global Nurse Advice Line

Do you know what to do when you or a family member feels sick, but it’s outside of business hours? Should you go to an urgent care clinic or the emergency room, or wait until your doctor’s office is open? Luckily, TRICARE has a service called the Global Nurse Advice Line that can help when you need healthcare guidance.

July 29, 2026

Unlock your health by understanding the TRICARE Prime referral process

Do you have TRICARE Prime? If so, you likely get most of your routine healthcare from your primary care manager. But sometimes, you may need specialty care that your PCM can’t provide. This is when your PCM will give you a referral. Having a referral can reduce your out-of-pocket expenses. Referrals can also help reduce the time you need to wait to get specialty care.