An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | April 6, 2023

5 Reasons to Download MyCare Overseas App

By TRICARE Communications

If you live overseas, the MyCare Overseas app makes it easy to manage your health care at home and on the go.
 
“MyCare Overseas lets you get help with health care services and manage your TRICARE benefit, all in one place,” said Michael Griffin, program analyst with the TRICARE Overseas Program Office at the Defense Health Agency. “It’s a handy tool for finding providers, getting real-time language help, tracking your referrals, and much more.”
 
What can the app do for you? Check out these five useful features.
 
1. 24/7 assistance worldwide
No matter where you live, International SOS, the TRICARE Overseas contractor, can support you 24/7 through MyCare Overseas. You can get medical assistance or advice, answers to your TRICARE claims or enrollment questions, and much more. Need instant answers to your questions? You can also access a self-service chatbot for more immediate help.
 
2. Easy access to the Near Patient Program
MyCare Overseas can also help you access your local Near Patient Program (NPP) care team. As noted in the TRICARE Overseas Program Handbook, NPP provides in-country medical professionals who work with TRICARE Overseas providers. These experts can help you use the local health care system. Get in touch with your local NPP team if you’re enrolled in TRICARE Prime Overseas or TRICARE Prime Remote Overseas and live in one of the following NPP locations:
  • Bahrain
  • Belgium
  • Germany
  • Greece
  • Italy
  • Japan
  • Luxembourg
  • The Netherlands
  • Poland
  • Romania
  • Spain
  • South Korea
 
International SOS recently added NPP chat availability times in each country.
 
3. Medical translation services
Getting medical care can be difficult if you don’t speak the local language. But MyCare Overseas can help. The app gives you access to real-time telephonic language assistance. If you’re enrolled in TRICARE Prime Overseas or TRICARE Prime Remote Overseas, you can also request and download eligible medical record translations using the app. When the translation is ready, the app will notify you. You can then download the translated documents from the app.  
 
4. TRICARE health plan information access
MyCare Overseas gives you easy access to information about your TRICARE health plan. You can:  
Need to find a local doctor? Look for providers with the TRICARE Overseas Network Provider Search Tool. Local emergency numbers, medical risk ratings, and cultural tips are also available.
 
5. Referrals, authorizations, and appointment reminders
Create appointment reminders, track past appointments, manage your children’s health care, and view provider contact details with MyCare Overseas. The app also tracks your referrals and authorizations. Use the app to download authorizations from International SOS. After your appointment, you can share feedback on your experience with the provider.
 
Keep in mind, the app only gives you information on your civilian health care provider visits. It doesn’t display military hospital or clinic visits.
 
Where can you find the MyCare Overseas app
You can download it from Apple App Store and Google Play app store. After downloading the app, be sure to also register. This ensures you’ll be able to use all of the app’s features. When not using the app, you can also access MyCare Overseas via your computer. You’ll sign in using the same login info as the app.
 
Don’t wait until you need care to download the MyCare Overseas app. Learn more about the benefits of using MyCare Overseas.
 
Would you like the latest TRICARE news sent to you by email? Visit the TRICARE Subscriptions page today, and create your personalized profile to get benefit updates, news, and more.
Uniformed Sailor wearing glasses gives shot to another Sailor sitting down.

Learn How To Get Your TRICARE Vaccines Overseas

News
Aug. 28, 2024

Flu season is right around the corner—which means it’s time to start thinking about getting vaccines for...
Read More
Uniformed service member stands in pharmacy and reaches for to high shelf for box of medication.

Your Guide to TRICARE Pharmacy Program Terms

News
Aug. 22, 2024

Do you have a new prescription you need to fill? Or maybe you’ve been taking the same drug for years. Knowing...
Read More
Two hands search through manila folders in file cabinet.

TRICARE How-To: Filing Claims and Reimbursements

News
Aug. 20, 2024

Have you ever had to get care while traveling? Or maybe you’ve had to visit a non-network TRICARE-authorized...
Read More
Graphic of moving boxes filled with picture frames and books. Text reads, "TRICARE Webinar: Moving, Marriage, and More: What TRICARE QLEs Mean for You. Aug. 22, 2024, 3 to 4 p.m. ET"

Learn About TRICARE Qualifying Life Events at Au...

News
Aug. 15, 2024

Join TRICARE Thursday, Aug. 22, from 3 to 4 p.m. ET for the “Moving, Marriage, and More: What TRICARE QLEs...
Read More
Uniformed service member stands outside and holds infant in his arms.

Unlock Your Health With TRICARE Tips for Managin...

News
Aug. 13, 2024

When was the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting...
Read More
Provider wearing white lab coat flips through papers with charts on clipboard.

The HIPAA Privacy Rule and Military Health Care:...

News
Aug. 06, 2024

Are you the parent or legal sponsor of a minor child? If so, there are things you should know about what...
Read More
Woman wearing white sweater stands outside and looks at smartphone.

TRICARE Fraud Alert: TRICARE For Life Phishing Scam

News
Aug. 06, 2024

If you’ve recently gotten a suspicious text message about your TRICARE coverage, don’t respond. Instead,...
Read More
An airman holds a smiling young girl.

TRICARE Coverage for Your Children: What You Nee...

News
Aug. 01, 2024

Are you wondering if your child has TRICARE coverage? Most children of service members and retirees can get...
Read More

Aug. 28, 2024

Learn How To Get Your TRICARE Vaccines Overseas

Flu season is right around the corner—which means it’s time to start thinking about getting vaccines for common respiratory diseases. If you live or travel overseas, it’s important to know where you can get these vaccines.

Aug. 22, 2024

Your Guide to TRICARE Pharmacy Program Terms

Do you have a new prescription you need to fill? Or maybe you’ve been taking the same drug for years. Knowing these TRICARE Pharmacy Program terms can help you get the medications you need at the right price.  

Aug. 20, 2024

TRICARE How-To: Filing Claims and Reimbursements

Have you ever had to get care while traveling? Or maybe you’ve had to visit a non-network TRICARE-authorized provider who doesn’t “participate.” In these situations—and some others—you might need to file a claim with TRICARE to get reimbursed.

Aug. 15, 2024

Learn About TRICARE Qualifying Life Events at Aug. 22 Webinar

Join TRICARE Thursday, Aug. 22, from 3 to 4 p.m. ET for the “Moving, Marriage, and More: What TRICARE QLEs Mean for You” webinar.

Aug. 13, 2024

Unlock Your Health With TRICARE Tips for Managing Your DEERS Record

When was the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting System is up to date? If it’s been a while, take time to log in to DEERS and review your information.

Aug. 6, 2024

The HIPAA Privacy Rule and Military Health Care: What Parents of Minors Need To Know

Are you the parent or legal sponsor of a minor child? If so, there are things you should know about what access you have to your child’s health care records and choices. The Health Insurance Portability and Accountability Act Privacy Final Rule protects minors’ privacy concerning their health care choices and treatment.

Aug. 6, 2024

TRICARE Fraud Alert: TRICARE For Life Phishing Scam

If you’ve recently gotten a suspicious text message about your TRICARE coverage, don’t respond. Instead, report it to TRICARE.

Aug. 1, 2024

TRICARE Coverage for Your Children: What You Need To Know

Are you wondering if your child has TRICARE coverage? Most children of service members and retirees can get TRICARE until they turn age 21 (or 23 if they’re in college).

July 30, 2024

Getting Telemedicine Care Overseas With TRICARE

Do you live overseas and need health care? You may be able to get telemedicine care from the comfort of your home.

July 25, 2024

Your TRICARE Guide to Overseas Travel

Planning a trip overseas? Whether you’re traveling for work or leisure, it’s a good idea to know how your TRICARE plan works outside the United States.