March 6, 2025

Explore Patient Safety Measures at Military Hospitals and Clinics

FALLS CHURCH, Va. — Do you get health care at a military hospital or clinic? When you need care, patient safety should never be a concern. You deserve to know how well your military hospital or clinic protects you and your family from preventable harm.

March 4, 2025

Unlock Your Health by Understanding Your TRICARE Explanation of Benefits

FALLS CHURCH, Va. — Your TRICARE explanation of benefits is an essential tool for understanding your health claims. An EOB is a statement from your health plan that details what action TRICARE has taken on your claims. Take a moment to understand your EOB, what it means, and what may be required on your part.

Feb. 26, 2025

Learn How TRICARE Covers Laboratory Services and Diagnostic Imaging

FALLS CHURCH, Va. — Laboratory services and diagnostic imaging are vital tools for maintaining your health. These tests can help you and your provider catch potential issues early, before they become serious problems. TRICARE covers many of these services, including some as part of your preventive health care benefit.

Feb. 25, 2025

Retiring in 2025? Take Action To Keep Your TRICARE Coverage

FALLS CHURCH, Va. — If you’re getting ready to retire from active duty or the National Guard or Reserve, your goal is likely to make a smooth transition to civilian life. Part of this transition includes your health coverage, and TRICARE is here to help.

Feb. 24, 2025

Act Now! Payment Deadline Extended for West Region Beneficiaries

FALLS CHURCH, Va. — The Defense Health Agency has extended the payment deadline for West Region beneficiaries who pay for TRICARE coverage via bank electronic funds transfer, credit card, or debit card. You now have until Monday, March 31 to provide your payment information to TriWest.

Feb. 19, 2025

New Benefit! Health Care Flexible Spending Accounts Now Available for Service Members

FALLS CHURCH, Va. — Did you know that you can now save money with a Health Care Flexible Spending Account? If you're an eligible service member, you can sign up for an HCFSA for the first time between March 3 and March 31 at www.fsafeds.gov.

Feb. 6, 2025

TRICARE West Region Contractor Transition: What To Know if You Live in the West Region

FALLS CHURCH, Va. — On Jan. 1, TRICARE began delivering health care under its new regional contracts. This means that TriWest Healthcare Alliance is now the contractor for the TRICARE West Region, including six states that moved from the East Region. The Defense Health Agency is aware that some West Region beneficiaries have experienced challenges since Jan. 1. Together, the DHA and TriWest are actively implementing strategies to address these concerns.

Jan. 25, 2025

Defense Health Agency Announces TRICARE West Region Referral Approval Waiver

FALLS CHURCH, Va. — Are you enrolled in TRICARE Prime? You should know that the Defense Health Agency has waived the requirement to obtain approval for referrals to outpatient specialty care for TRICARE Prime enrollees in the West region. This means TRICARE-authorized specialty care providers don’t need to wait for TriWest to approve referrals issued by your primary care manager before providing outpatient care. However, you’ll still need to get a referral from your Primary Care Manager before getting that specialty care. This process will be in place through March 31 and is retroactive to January 1, 2025.

Jan. 22, 2025

TRICARE Online Patient Portal Decommissioning: Download Your Health Records Now

FALLS CHURCH, Va. — On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal. If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1.

Jan. 6, 2025

Live in the West Region? Provide Your Payment Information to TriWest Now

FALLS CHURCH, Va. — Do you currently live in the West Region? Or, do you live in one of the six states that moved to the West Region on Jan. 1? If you pay for your TRICARE coverage using a bank electronic funds transfer, credit card, or debit card, you must now securely give your recurring payment information to the West Region contractor, TriWest Healthcare Alliance.