An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | Nov. 10, 2021

TRICARE Overseas Program Beneficiaries: Download New MyCare Overseas App

By TRICARE Communications

Finding the health care resources you need can be difficult, especially if you’re living or traveling overseas. That’s why International SOS Government Services, Inc., the TRICARE Overseas Program (TOP) contractor, created MyCare Overseas. This is a new self-service tool for those enrolled in TOP Prime, TOP Prime Remote, or TOP Select. And it helps you get all of the information you need from one place.
 
“MyCare Overseas is a convenient, secure, and user-friendly mobile app designed to enhance your health care experience,” said Michael Griffin, a program analyst with the TRICARE Overseas Program Office at the Defense Health Agency. “It offers you easy access to such services as checking your TRICARE health plan, verifying TRICARE covered services, and accessing other reliable sources of information.”
 
The MyCare Overseas app, which is also available as a web-based portal, lets you do a host of important health care tasks. From your mobile phone or computer, you can:
  • Get 24/7 access to the Global First Call Desk, Beneficiary Support Center, and Technical Support. You can also get in touch with your local Near Patient Team if you live in Bahrain, Belgium, Germany, Greece, Italy, Japan, Luxembourg, the Netherlands, Poland, Spain, or South Korea.
  • Access a self-service ChatBot for immediate answers to FAQs and, if needed, a direct link to chat with the Beneficiary Support Center
  • Search for TOP network providers with the Healthcare Finder tool
  • Find country information, such as emergency numbers, medical risk ratings, and cultural tips
  • Set appointment reminders, keep track of referral status and issued authorizations, and view provider contact details
  • Check health plan enrollment, as well as access TRICARE covered services and TOP Beneficiary Secure Claims Portal
  • Access real-time telephonic language translation assistance
  • Submit requests for medical record translations and download translated documents
 
Accessing MyCare Overseas is quick and easy. To start, head to the Apple App Store or Google Play app store, download the app onto your mobile device, and register an account. Not using the app? You can also access the MyCare Overseas portal from your computer.
 
You must enroll in TOP Prime, TOP Prime Remote, or TOP Select to be eligible for TOP benefits and use MyCare Overseas. When can you enroll? As outlined in the TRICARE Overseas Program Handbook, you can only enroll in or change enrollment in these plans after you have a Qualifying Life Event or during open season.  
 
Have more questions about MyCare Overseas? You can learn more by visiting the TOP website.
TRICARE Open Season Webinar graphic

Get Ready for TRICARE Open Season and 2025 Regio...

News
Oct. 29, 2024

Are you ready for TRICARE Open Season and the upcoming changes to TRICARE in 2025? Mark your calendar for a...
Read More
Woman looking at laptop screen

Q&A: What To Know as TRICARE Open Season Begins ...

News
Oct. 24, 2024

TRICARE Open Season begins Monday, Nov. 11—that’s just a few weeks away. If you’re a TRICARE beneficiary, this...
Read More
Man works on a laptop

TRICARE Claim Form Updated To Assist in Processi...

News
Oct. 23, 2024

If you’ve submitted a claim for reimbursement, then you may be familiar with the TRICARE claim form, Patient’s...
Read More
TRICARE Enrollment Freeze Oct. 25-27, 2024

TRICARE Enrollment Freeze and Scheduled milConne...

News
Oct. 21, 2024

It’s almost time for TRICARE Open Season, which begins Nov. 11. That means you should check your information...
Read More
Man receives a vaccine.

Protect Yourself and Your Loved Ones: Get Your F...

News
Oct. 17, 2024

The fall and winter months bring an increased risk of respiratory illnesses, including flu, COVID-19, and...
Read More
Three women smiling at the camera

Unlock Your Health by Scheduling a TRICARE Well-...

News
Oct. 16, 2024

With TRICARE, you have access to a wide range of preventive care specific to your needs. For women, this...
Read More
Woman sits at table looking at laptop with smartphone next to her.

Live in the West Region? Update Your TRICARE Pay...

News
Oct. 10, 2024

Do you currently live in the West Region? Or, do you live in one of the six states (Arkansas, Illinois,...
Read More
Uniformed service member smiles with his wife and toddler as they pose for a selfie.

Learn How Referrals and Specialty Care Will Work...

News
Oct. 08, 2024

Health care delivery under new TRICARE contracts starts on Jan. 1, 2025. These new contracts will improve...
Read More

Oct. 29, 2024

Get Ready for TRICARE Open Season and 2025 Region Changes at Nov. 14 Webinar

Are you ready for TRICARE Open Season and the upcoming changes to TRICARE in 2025? Mark your calendar for a TRICARE webinar, “Get Ready for TRICARE Open Season and 2025 Region Changes,” on Thursday, Nov. 14, 2–3 p.m. ET on Microsoft Teams Live.

Oct. 24, 2024

Q&A: What To Know as TRICARE Open Season Begins Nov. 11

TRICARE Open Season begins Monday, Nov. 11—that’s just a few weeks away. If you’re a TRICARE beneficiary, this is the time when you can enroll in a health plan or change health plans for coverage that starts Jan. 1, 2025. You can make these changes through Tuesday, Dec. 10.

Oct. 23, 2024

TRICARE Claim Form Updated To Assist in Processing Overseas Claims

If you’ve submitted a claim for reimbursement, then you may be familiar with the TRICARE claim form, Patient’s Request for Medical Payment (DD Form 2642). In September 2024, this form was updated to include fields that’ll make it easier when filing claims for care received overseas.

Oct. 21, 2024

TRICARE Enrollment Freeze and Scheduled milConnect and Beneficiary Web Enrollment Outage Beginning Oct. 25: What To Know

It’s almost time for TRICARE Open Season, which begins Nov. 11. That means you should check your information in the Defense Enrollment Eligibility Reporting System as soon as possible. There will be a global TRICARE enrollment freeze from Oct. 25-27, and limitations to the Beneficiary Web Enrollment self-service portal between Oct. 28 and Dec. 31.

Oct. 17, 2024

Protect Yourself and Your Loved Ones: Get Your Flu Shot With TRICARE

The fall and winter months bring an increased risk of respiratory illnesses, including flu, COVID-19, and respiratory syncytial virus. Getting your flu shot is an easy way to help ward off illness. The vaccine lowers your chance of getting sick, going to the hospital, or even dying from the flu.

Oct. 16, 2024

Unlock Your Health by Scheduling a TRICARE Well-Woman Exam

With TRICARE, you have access to a wide range of preventive care specific to your needs. For women, this includes comprehensive services like an annual well-woman exam.

Oct. 10, 2024

Live in the West Region? Update Your TRICARE Payment Information With TriWest

Do you currently live in the West Region? Or, do you live in one of the six states (Arkansas, Illinois, Louisiana, Oklahoma, Texas, Wisconsin) moving to the West Region in 2025? If you pay for your TRICARE coverage via credit card or bank electronic funds transfer, you can now securely give your recurring payment information to the incoming West Region contractor, TriWest Healthcare Alliance.

Oct. 8, 2024

Learn How Referrals and Specialty Care Will Work as New TRICARE Contracts Start in 2025

Health care delivery under new TRICARE contracts starts on Jan. 1, 2025. These new contracts will improve quality and access for beneficiaries in the United States by enhancing referral management and access to specialty care. Learn more about what to expect starting Jan. 1.

Oct. 7, 2024

DOD Announces Health Care Supplement Program Pilot for DOD Civilian Employees in Japan

The Department of Defense (DOD) today announced a one-year pilot program to provide no-cost supplemental health support services to DOD civilian employees serving in Japan after a yearlong effort to identify and address concerns regarding access to medical care.

Oct. 3, 2024

2025 Changes to the TRICARE Childbirth and Breastfeeding Support Demonstration

Are you expecting a baby in 2025? Have you considered getting breastfeeding counseling or support from a labor doula? If so, you should know about some changes coming to the TRICARE Childbirth and Breastfeeding Support Demonstration on Jan. 1, 2025, including expansion overseas.