An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | July 20, 2021

Get Ready for PCS Season With TRICARE

By TRICARE Communications

Are you moving away this summer? If so, you aren’t alone. Summer is a time of transition for military families with permanent change of station (PCS) orders, which means adjusting to new surroundings and new people. Whether you’re moving to another state or relocating overseas, there are important steps you need to take to ensure a smooth PCS move. One of them is making sure you have TRICARE coverage in your new location.
 
“Moving is one of many Qualifying Life Events that allows enrollment changes outside of TRICARE Open Season,” said Elan Green, acting chief of the Policy and Programs Section of the TRICARE Health Plan at the Defense Health Agency. “If you have PCS orders, you and your family will have 90 days from the date of your address change to make eligible enrollment changes to your TRICARE plan.”  
 
Here are some tips from TRICARE to help you prepare for your PCS change.
 
Don’t disenroll from your current plan before you move
Your TRICARE contractor can’t complete your enrollment transfer until you arrive at your new location. So, it’s important that you don’t disenroll from your plan before you move. This ensures you’re covered for any care you need while traveling to your destination. If you disenroll before you move, you’ll only be able to get care at a military hospital or clinic if space is available.
 
Does your family have TRICARE Dental Program (TDP) coverage? If so, make sure you or your family members notify the TDP contractor, United Concordia Companies, Inc., of your new address and contact information. The TDP is available worldwide, which means your family’s dental coverage travels with them. Whether you’re moving stateside or overseas, you can visit the TDP website to find a dentist near you.
 
Let the TRICARE contractor in your new location know that you moved
Once you’ve arrived at your new location, contact the TRICARE contractor for the region you’re in. They’ll coordinate with your previous contractor, if necessary, to transfer your coverage to your new location and help you get the care you need. You may have the same TRICARE contractor in your new location and they’ll help set up your coverage. For example, if you’re enrolled in TRICARE Prime and moving stateside to another Prime Service Area, your TRICARE contractor will initiate the transfer of your TRICARE Prime coverage to your new location. Or, you may be eligible to enroll in TRICARE Select. If you’re an active duty service member, you must enroll in either TRICARE Prime or TRICARE Prime Remote.
 
Are you moving overseas? If so, call your TRICARE Overseas Program (TOP) Regional Call Center assigned to your new location. Only command-sponsored active duty family members can enroll in TOP Prime or TOP Prime Remote. Retirees and their family members are eligible for TOP Select. Check out the TRICARE Plans Overview and TRICARE Plan Finder to learn more about your health plan options.
                                                                                                    
Keep in mind, your TRICARE contractor won’t change if you’re moving within the same region. But you may need to find another primary care manager (PCM) or health care provider in your new location.
 
Update your DEERS records
Your records must be up-to-date in the Defense Enrollment Eligibility Reporting System (DEERS) to use TRICARE. As outlined in the TRICARE Qualifying Life Events Fact Sheet, you’ll need to update DEERS with your new address and contact information whenever you experience a QLE, such as moving. If you start with a temporary address at your new location, you must go back and update DEERS once you have your permanent address. Any changes you make to your health plan will go into effect after your address change shows in DEERS. Remember, DEERS doesn’t transfer your TRICARE enrollment.
 
Don’t forget to plan ahead
Last but not least, make sure you take care of your medical needs before you travel:
  • Fill your prescriptions. Make sure you have enough medication to last throughout your move.
  • Make appointments. Schedule routine physicals, immunizations, and coordinate special care needs before you move.
  • Talk to your doctor. Discuss ongoing health issues with your current PCM, family doctor, or specialist.
  • Request copies of your medical and dental records. In preparation for your move, you may need to ask for copies of medical and dental records from any civilian providers, if applicable. These records will give your new PCM, family doctor, or military hospital or clinic background on your health and helps them provide you with the appropriate level of care. Keep in mind, if you’re enrolled to a military hospital or clinic, your electronic medical records will transfer to your new duty station. Visit Permanent Change of Station or talk to your TRICARE contractor for more on requesting and transferring records.
 
This moving season, make sure your TRICARE coverage is set. Doing so can help ensure a smooth PCS move for you and your family. Visit the TRICARE Moving page to find more tips and learn how TRICARE coverage moves with you.  
Smiling mother holds baby wearing onesie in her arm. Baby smiles up at grinning father.

TRICARE Dental Program Automatically Enrolls Kid...

News
Sep. 17, 2024

As a new parent, you have a lot on your mind—but dental insurance for your baby might not be at the top of the...
Read More
Woman sits on couch and smiles while looking down at smartphone.

How To Access Your MHS GENESIS Patient Portal

News
Sep. 12, 2024

Looking to access your health information? It’s never been easier, thanks to the MHS GENESIS Patient Portal...
Read More
A man poses for a photo in a maintenance shop with a saw table behind him.

TRICARE Is Your Partner in Mental Health Care

News
Sep. 10, 2024

Suicidal thoughts can be experienced by anyone and are a serious mental health concern. If you or someone you...
Read More
Smiling woman stands in front of American flag.

Unlock Your Health With Patient Advocates and Be...

News
Sep. 03, 2024

Did you know that military hospitals and clinics come with a support staff of people who can help you navigate...
Read More
Map of the United States. West Region is highlighted in blue, while East Region is highlighted in green. Six states (Arkansas, Illinois, Louisiana, Oklahoma, Texas, and Wisconsin) are highlighted in blue/green with arrows moving them from the East to the West.

Know How TRICARE Regions Are Changing in 2025

News
Aug. 30, 2024

On Jan. 1, 2025, there will be changes to the TRICARE regions in the United States as part of TRICARE's new...
Read More
Uniformed Sailor wearing glasses gives shot to another Sailor sitting down.

Learn How To Get Your TRICARE Vaccines Overseas

News
Aug. 28, 2024

Flu season is right around the corner—which means it’s time to start thinking about getting vaccines for...
Read More
Uniformed service member stands in pharmacy and reaches for to high shelf for box of medication.

Your Guide to TRICARE Pharmacy Program Terms

News
Aug. 22, 2024

Do you have a new prescription you need to fill? Or maybe you’ve been taking the same drug for years. Knowing...
Read More
Two hands search through manila folders in file cabinet.

TRICARE How-To: Filing Claims and Reimbursements

News
Aug. 20, 2024

Have you ever had to get care while traveling? Or maybe you’ve had to visit a non-network TRICARE-authorized...
Read More

Sept. 17, 2024

TRICARE Dental Program Automatically Enrolls Kids at Age 1

As a new parent, you have a lot on your mind—but dental insurance for your baby might not be at the top of the list. Don’t worry! The TRICARE Dental Program helps military families by signing up kids at age 1.

Sept. 12, 2024

How To Access Your MHS GENESIS Patient Portal

Looking to access your health information? It’s never been easier, thanks to the MHS GENESIS Patient Portal. This secure, online tool allows you to manage your health care at military hospitals and clinics from the comfort of your home or on the go.  

Sept. 10, 2024

TRICARE Is Your Partner in Mental Health Care

Suicidal thoughts can be experienced by anyone and are a serious mental health concern. If you or someone you know is struggling, reach out. Help is available, and TRICARE is here to support you.

Sept. 3, 2024

Unlock Your Health With Patient Advocates and Beneficiary Counseling and Assistance Coordinators

Did you know that military hospitals and clinics come with a support staff of people who can help you navigate the healthcare process? These include patient advocates and Beneficiary Counseling and Assistance Coordinators. You can find them at any military hospital or clinic.

Aug. 30, 2024

Know How TRICARE Regions Are Changing in 2025

On Jan. 1, 2025, there will be changes to the TRICARE regions in the United States as part of TRICARE's new regional contracts. While there will still be two TRICARE regions, six states currently in the East Region (Arkansas, Illinois, Louisiana, Oklahoma, Texas, Wisconsin) will move to the West Region.

Aug. 28, 2024

Learn How To Get Your TRICARE Vaccines Overseas

Flu season is right around the corner—which means it’s time to start thinking about getting vaccines for common respiratory diseases. If you live or travel overseas, it’s important to know where you can get these vaccines.

Aug. 22, 2024

Your Guide to TRICARE Pharmacy Program Terms

Do you have a new prescription you need to fill? Or maybe you’ve been taking the same drug for years. Knowing these TRICARE Pharmacy Program terms can help you get the medications you need at the right price.  

Aug. 20, 2024

TRICARE How-To: Filing Claims and Reimbursements

Have you ever had to get care while traveling? Or maybe you’ve had to visit a non-network TRICARE-authorized provider who doesn’t “participate.” In these situations—and some others—you might need to file a claim with TRICARE to get reimbursed.

Aug. 15, 2024

Learn About TRICARE Qualifying Life Events at Aug. 22 Webinar

Join TRICARE Thursday, Aug. 22, from 3 to 4 p.m. ET for the “Moving, Marriage, and More: What TRICARE QLEs Mean for You” webinar.

Aug. 13, 2024

Unlock Your Health With TRICARE Tips for Managing Your DEERS Record

When was the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting System is up to date? If it’s been a while, take time to log in to DEERS and review your information.