An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | April 20, 2021

Tidewater Set to Become Fifth Military Health System Market

By MHS Communications

The Defense Health Agency officially established the Tidewater Market in southeast Virginia on April 19.  This is the fifth Military Health System market established to manage military medical treatment facilities as they transition to DHA.

Tidewater follows the National Capital Region, Central North Carolina, Jacksonville, and Coastal Mississippi markets, which were established in January 2020. It is the first transition since the COVID-19 national health emergency was declared.

A market is a group of MTFs in one geographic area working together with its TRICARE partners, Veterans Affairs hospitals, other federal health care organizations, private sector teaching hospitals and medical universities, as well as other health care partners. Markets operate as a system to support the sharing of patients, staff, budget, and other functions across facilities to improve readiness and the delivery and coordination of health services.

Although DOD decided early in the COVID-19 pandemic to pause transition, activities resumed in November, and a complete transition of management responsibilities for MTFs from the services to the DHA is scheduled to be completed by September 2021.

"The establishment of this market provides a true opportunity to optimize health care for our beneficiaries by focusing on outcomes and access across the Tidewater market," said Navy Rear Adm. Darin Via, Tidewater market manager. "It also allows us to work towards standardization of processes, creating an easier environment for our patients to navigate within.

Via said the ability of patients to schedule appointments across multiple facilities, and the ability of MTFs to appoint personnel and refer patients in order to meet specific demands are among the many advantages of a market model. He also said standardization of processes, policy, and monitoring efforts ultimately results in improved quality and safety.

Via foresees a smooth transition focused on mission readiness.

"Transition will have no immediate impact on patient care and will be seamless to beneficiaries," he said. "This transformation builds on our successes on the battlefield with an eye on emerging global challenges to ensure we are ready to fight tonight."

The Tidewater market includes the following military medical treatment facilities:

Navy

  • Naval Medical Center Portsmouth
  • Branch Health Clinic, Joint Expeditionary Base Little Creek (Boone Clinic)
  • BHC, Dam Neck Annex
  • BHC, Norfolk Naval Station (Sewells Point)
  • BHC, Norfolk Naval Shipyard
  • BHC, Chesapeake (Northwest Annex)
  • BHC, Naval Air Station Oceana
  • BHC, Yorktown (Naval Weapons Station)
  • TRICARE PrimeA managed care option available in Prime Service Areas in the United States; you have an assigned primary care manager who provides most of your care.TRICARE Prime Clinic Virginia Beach
  • TRICARE Prime Clinic Chesapeake
  • TRICARE Prime Clinic Suffolk

Army

  • McDonald Army Health Center, Fort Eustis
  • Troop Medical Clinic 1 (TMC1)
  • Troop Medical Clinic 2 (TMC2)
  • Fort Story Army Health Clinic
  • Community-Based Medical Home Williamsburg

Air Force

  • USAF Hospital Langley Air Force Base (633 MDG)

"Establishment of the Tidewater market is a big step forward for the Military Health System, and for our patients," said Dr. Barclay Butler, DHA's assistant director for Management.

Butler reiterated that the pandemic has served to highlight the benefit of a market model, which ultimately results in higher quality care for MTF recipients.

"The market construct lets military medical treatment facilities coordinate locally to share patients, staff, and resources to improve care, patient access, and readiness activities," said Butler. "The global COVID-19 pandemic demonstrates the value of the market construct, giving our MTFs expanded flexibility and capability to adjust to local conditions in response to a crisis, while giving MHS patients a standard, high-quality experience across the whole enterprise."

The complete transition of MTFs to the DHA includes 19 direct reporting markets within the U.S., 18 small markets and many stand-alone MTFs across the country that will report to a Small Market and Stand Alone Organization, and two overseas Defense Health Regions.

The Military Health System remains committed to the congressionally-directed goal of transitioning all MTFs to DHA authority, direction, and control by Sept. 30, 2021.

Military Pharmacy technician smiles at patient

Military Pharmacies Restored to Full Operations ...

News
Apr. 11, 2024

Military pharmacies have returned to normal operations following a February cyberattack on the nation's...
Read More
Female Uniformed Service Member looks at mammogram images on a monitor with a keyboard.

The Power of Prevention: Get Cancer Screenings W...

News
Apr. 09, 2024

Catching cancer early is one of the best ways to protect yourself and your loved ones from cancer. Routine...
Read More
Heart Health: BAMC incorporates lifestyle medicine into cardiac rehab program

Look After Your Heart With Help From TRICARE

News
Apr. 04, 2024

Keeping your heart healthy is important at every age. Catching heart disease early gives you the best chance...
Read More
Screenshots of the latest issue of the TRICARE Health Matters Dental Newsletter. Callout box with text says, "Catch up on the latest dental news! www.tricare.mil/newsletters"

Check Out the Latest TRICARE Dental Program News...

News
Apr. 02, 2024

The latest issue of the TRICARE Health Matters Dental Newsletter is now online. It's full of information about...
Read More
Woman in wheelchair looks at her daughter's phone

Q&A: How TRICARE Covers Durable Medical Equipment

News
Mar. 28, 2024

TRICARE covers a range of DME, so you and your family can make the most of this equipment if you need it.
Read More
Provider wearing white lab coat flips through papers with charts on clipboard.

The HIPAA Privacy Rule and Military Health Care:...

News
Mar. 21, 2024

Are you the parent or legal sponsor of a minor child? If so, there are things you should know about what...
Read More
Collage image that displays the cover of the TRICARE Choices in the United States Handbook in front of other TRICARE handbooks.

Get To Know Your TRICARE Options in the U.S.

News
Mar. 20, 2024

Are you new to TRICARE and wondering what your health, dental, and vision coverage options are? If you live in...
Read More
Infographic including stick figure typing on laptop and a speech bubble with prescription bottle. Text reads "Military Health System MHS GENESIS - Refills are here!"

New Feature of MHS GENESIS Patient Portal Allows...

News
Mar. 15, 2024

The Defense Health Agency has launched a new feature that lets you request prescription refills through MHS...
Read More

April 11, 2024

Military Pharmacies Restored to Full Operations After Change Healthcare Cyberattack

Military pharmacies have returned to normal operations following a February cyberattack on the nation's largest commercial prescription processor, Change Healthcare.

April 9, 2024

The Power of Prevention: Get Cancer Screenings With TRICARE

Catching cancer early is one of the best ways to protect yourself and your loved ones from cancer. Routine cancer screening tests can find many common cancers before they cause symptoms.

April 4, 2024

Look After Your Heart With Help From TRICARE

Keeping your heart healthy is important at every age. Catching heart disease early gives you the best chance for treatment to work well—and TRICARE makes it easy to get the preventive care you need.

April 2, 2024

Check Out the Latest TRICARE Dental Program Newsletter

The latest issue of the TRICARE Health Matters Dental Newsletter is now online. It's full of information about the TRICARE Dental Program and oral health.

March 28, 2024

Q&A: How TRICARE Covers Durable Medical Equipment

TRICARE covers a range of DME, so you and your family can make the most of this equipment if you need it.

March 21, 2024

The HIPAA Privacy Rule and Military Health Care: What Parents of Minors Need To Know

Are you the parent or legal sponsor of a minor child? If so, there are things you should know about what access you have to your child’s health care records and choices. The Health Insurance Portability and Accountability Act Privacy Final Rule protects minors’ privacy concerning their health care choices and treatment.

March 20, 2024

Get To Know Your TRICARE Options in the U.S.

Are you new to TRICARE and wondering what your health, dental, and vision coverage options are? If you live in the United States, the TRICARE Choices in the United States Handbook is a great place to start.

March 15, 2024

New Feature of MHS GENESIS Patient Portal Allows Prescription Refills

The Defense Health Agency has launched a new feature that lets you request prescription refills through MHS GENESIS.

March 12, 2024

Maintaining Your Military Health Records Overseas

No matter where you live, it’s important for your electronic health record to be complete and up to date. For TRICARE Prime Overseas and TRICARE Prime Remote Overseas beneficiaries, there are processes that help make this possible.

March 11, 2024

DOD Amends Assisted Reproductive Services Policy for Severely Ill and Injured Active Duty Service Members

DOD amended its policy covering assisted reproductive technology services to expand access for severely ill and injured active duty service members.