An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Local News | Oct. 6, 2021

MHS GENESIS: New Electronic Health Record Coming Soon to the San Antonio Market

JOINT BASE SAN ANTONIO, Texas, (Oct. 5, 2021) The San Antonio Market will transition to the new electronic health record system – known as MHS GENESIS – in January 2022.

The new electronic health record, shared by the Defense Department, Department of Veterans Affairs, and Department of Homeland Security's U.S. Coast Guard, delivers data to healthcare teams wherever a patient receives treatment. In the past, a patient’s medical record resided within the facility where they received care. The new shared record makes a patient's records available digitally anywhere they receive care.

MHS GENESIS is being implemented at DOD hospitals and clinics in a phased approach over the next several years.

“This new electronic health record will provide better quality of care and enhanced safety for service members and their families by becoming the single medical and dental record that all healthcare providers will use to manage patients' care,” said Army LT. Col. Dorian Walton, BAMC MHS GENESIS lead.

The goal for MHS GENESIS is to consolidate health information into a single platform and provide a continuum of care at any military treatment facility worldwide.

“Once a patient has a health record in MHS GENESIS he or she can access the MHS GENESIS Patient Portal account using their DS Logon username and password,” said Army Lt. Col. Patricia Hodson, BAMC MHS GENESIS communication lead. “The patient must have a DS Logon Premium (Level 2) account to view their MHS GENESIS health record. If the patient has an existing DS Logon account, he or she will need to upgrade their account to Premium.”

To access the MHS GENESIS Patient Portal, visit: patientportal.mhsgenesis.health.mil. Beneficiaries can log in to the MHS GENESIS Patient Portal using their DS Logon.

Premium Access (Level 2) is required to view the health record. In preparation for the new MHS GENESIS Patient Portal, log in to milConnect and create your DS Logon. Beneficiaries with an existing DS Logon should upgrade their account to Premium Access. A link to the “My Access Center” is available via the MHS GENESIS Patient Portal landing page. There, patients receive instructions about how to obtain their DS Logon credentials.

For upgrade and password assistance, visit https://myaccess.dmdc.osd.mil/identitymanagement/help.do.

Once members are registered in the MHS GENESIS system, they will have 24/7 secure access to personal health information and lab results through the Patient Portal. Users can even access patient health education materials related to health concerns and medications.

“The MHS GENESIS Patient Portal securely connects a patient with their health care team and empowers them to become the driver of their health care,” Hodson said.

With the MHS GENESIS Patient Portal, a patient can:
• Manage primary care medical and dental appointments.
• Review clinical notes, lab, and test results.
• Request prescription renewals.
• Exchange secure messages with their health care team.
• Monitor health information and view their portal profile.
• Complete a pre-visit, dental health history questionnaire online
• Look up high-quality, provider-approved health information related to health issues, lab results, and medications.

"The standardization of workflows and processes across the enterprise is one of the most important things about this system," said Army Maj. Gen. (Dr.) George "Ned" Appenzeller, DHA's assistant director for combat support in a previous interview. "This is where we drive not only standard practices from a patient perspective, but also providers, technicians, and pharmacists. Everything is done the same everywhere."
This results in a higher quality of patient care, said Appenzeller.

As with any new technology, the MHS Genesis transition team has advised that it will take time for clinic staff to learn how to efficiently navigate the system, which may cause longer than routine wait times at the pharmacy, radiology, and laboratory. It may also affect clinic appointments as the staff works through the implementation.

“BAMC staff have received online and facilitator-led training for the past few months,” Hodson said. “However, in order to optimize the functional improvements of MHS Genesis, it will be necessary for BAMC providers, nurses and support staff to use the MHS GENESIS system during real-time, daily clinic operations. We will try to make sure it’s as seamless as possible for our patients.”
BETHESDA, Md. (Nov. 21, 2024) Naval Medical Research Command (NMRC)’s Clinical Trials Center (CTC) is seeking volunteers to participate in a phase 1 clinical trial for a vaccine aimed at reducing frequency and severity of infections caused by Staphylococcus aureus bacteria, a leading cause of skin and soft tissue infections. NMRC CTC is located at Naval Support Activity Bethesda, Building 17B (2nd floor), and can be contacted at 301-295-4735 (call) or 301-233-9640 (text), or via e-mail at usn.nmrc.ctc@health.mil to schedule an appointment. NMRC is engaged in a broad spectrum of activity from basic science in the laboratory to field studies in austere and remote areas of the world to investigations in operational environments. In support of the Navy, Marine Corps, and joint U.S. warfighters, researchers study infectious diseases, biological warfare detection and defense, combat casualty care, environmental health concerns, aerospace and undersea medicine, medical modeling, simulation, operational mission support, epidemiology and behavioral sciences. (U.S. Navy Photo by Tommy Lamkin/Released)

Clinical Trials Center Seeks Volunteers for Stap...

Local News
Apr. 11, 2025

Staphylococcus aureus can impact readiness, and due to the antimicrobial resistance of the bacteria, keep...
Read More
Collage of four images of uniformed physical therapists helping patients complete upper body exercises.

Reducing Impact of Upper Extremity Injuries With...

Local News
Apr. 10, 2025

Service members experience 25 million limited duty days annually due to injuries, most of which are...
Read More
Staff Sgt. Sebastiana Lopez Arellano, a patient at Walter Reed National Military Medical Center, pulls a weighted sled around a track inside the center’s Military Advanced Training Center, which provides amputee patients with state-of-the-art care, in Bethesda, Md., April 13, 2016. Lopez lost her right leg and suffered several other injuries in a motorcycle crash in 2015. She now uses sports and fitness as part of her physical and occupational therapy regimen. (U.S. Air Force photo/Sean Kimmons

DOD and VA Release 2025 Lower Limb Amputation Cl...

Local News
Feb. 26, 2025

Clinicians working across the Military Health System who treat service members and veterans with lower limb...
Read More
Husband, wife and 2 daughters stand outside of two-story home. Text reads, "January is National Radon Action Month: This is the perfect time to think about testing your home for radon."

January Is National Radon Action Month: Learn To...

Local News
Jan. 07, 2025

The Environmental Protection Agency has designated January as National Radon Action Month, and the Centers for...
Read More
Female doctor examines patient with stethoscope

Patients Rank DHN Central Clinics, Providers ‘Be...

Local News
Dec. 19, 2024

Patients have ranked more than two dozen Defense Health Network Central clinics and providers as the “best of...
Read More
Auditorium full of uniformed service members.

Graduate Medical Education Selection Board Stren...

Local News
Dec. 10, 2024

More than 500 healthcare leaders from around the Military Health System worldwide conducted the annual Joint...
Read More
Three uniformed service members and four civilians in suits stand in front of projector screen.

Defense Health Agency’s Virtual Education Center...

Local News
Dec. 03, 2024

The Defense Health Agency’s Virtual Education Center, managed by the DHA Medical Simulation and Training...
Read More
DHN-NCR Enrollment Graphic

The Defense Health Network – National Capital Re...

Local News
Nov. 21, 2024

The Defense Health Network – National Capital Region is proud to announce the launch of the Defense Health...
Read More

April 11, 2025

Clinical Trials Center Seeks Volunteers for Staphylococcus Aureus Study

Staphylococcus aureus can impact readiness, and due to the antimicrobial resistance of the bacteria, keep warfighters away from the mission.

April 10, 2025

Reducing Impact of Upper Extremity Injuries With Early Diagnosis, Occupational Therapy

Service members experience 25 million limited duty days annually due to injuries, most of which are musculoskeletal injuries, also known as MSKI. Upper extremity injuries require unique recovery treatments that are most effective when tailored to an individual’s injury, as well as their specific work and personal activities. This treatment is provided by military Occupational Therapists Practitioners who are trained to treat service members’ upper extremity injuries from shoulders to fingertips.

Feb. 26, 2025

DOD and VA Release 2025 Lower Limb Amputation Clinical Practice Guidelines to Improve Patient Care

Clinicians working across the Military Health System who treat service members and veterans with lower limb loss now have access to the 2025 update to the Clinical Practice Guideline on the Rehabilitation of Individuals with Lower Limb Amputation.

Jan. 7, 2025

January Is National Radon Action Month: Learn To Manage Risk

The Environmental Protection Agency has designated January as National Radon Action Month, and the Centers for Disease Control and Prevention has chosen the last week of January as Radon Awareness Week. This is the perfect time to think about testing your home for radon.

Dec. 19, 2024

Patients Rank DHN Central Clinics, Providers ‘Best of the Best’

Patients have ranked more than two dozen Defense Health Network Central clinics and providers as the “best of the best” in the Military Health System for patient experience and customer care, according to a recent Joint Outpatient Experience Survey quarterly report.

Dec. 10, 2024

Graduate Medical Education Selection Board Strengthens Military Medical Workforce

More than 500 healthcare leaders from around the Military Health System worldwide conducted the annual Joint Graduate Medical Education Selection Board at the Uniformed Services University from Nov. 18 to Nov. 22 to determine the future career paths of medical students and physicians applying for advanced training.

Dec. 3, 2024

Defense Health Agency’s Virtual Education Center Wins 2024 Digital Health Transformation Award

The Defense Health Agency’s Virtual Education Center, managed by the DHA Medical Simulation and Training Program Management Office, was awarded a 2024 GOVTECH CONNECTS Digital Health Transformation Award.

Nov. 21, 2024

Launch of New Model of Care and Enhanced TRICARE Prime Enrollment in the National Capital Region

The Defense Health Network – National Capital Region is proud to announce the launch of the Defense Health Agency’s innovative New Model of Care, starting with My Military Health Scheduled Virtual Visits. Alongside, we are also excited to reveal significant expansions in TRICARE Prime enrollment capacities across our facilities. The My Military Health care model ushers in a transformative era in healthcare delivery within the DHN-NCR. This groundbreaking approach is person-centric, utilizing cutting-edge digital tools to improve health outcomes and make healthcare more efficient and accessible.

Oct. 31, 2024

Section 508 Accessibility Empowers Patients To Manage Care

Defense Health Agency Section 508 digital accessibility and usability law update given by office program manager Ghoston.

Oct. 15, 2024

Medical Leaders Provide Update on DOD's Health Care Focus

All service members and their families deserve quality care, better access to treatment centers, health care providers and mental and physical well-being, the director of the Defense Health Agency said.