An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | June 14, 2024

New Patient Resources Section on TRICARE Website

By TRICARE Communications

Are you looking for information and tools to help manage your health care and TRICARE benefit? Check out the new Patient Resources section on tricare.mil. This section makes it easy to find forms, track your health records, learn about disaster alerts, and more.

“We understand that you need quick and easy access to essential health care information,” said Robert Agnello, deputy director of digital communications at the Defense Health Agency. “The new Patient Resources section has tools and resources you need to stay engaged with and manage your health care in one convenient location.”

Here’s an overview of what you can find in the Patient Resources section.

Claims

In the Filing Claims section, you can learn when and how to file medical, pharmacy, and dental claims. As noted in the TRICARE Choices in the United States Handbook, you may need to file your own claim to be reimbursed if you get care from a non-network provider. TRICARE will reimburse you for covered services at the TRICARE allowable amount. This amount won’t include any copayments, cost-shares, or deductibles.

Forms

Need to find a form? The Download a Form section has many commonly used forms, including forms for:

  • Enrolling and disenrolling in a TRICARE health or dental plan
  • Requesting pre-authorization or medical necessity
  • Requesting reimbursement through the Prime Travel Benefit
  • Filing grievances and submitting appeals

Contact us

Do you need help or have questions about your TRICARE benefits? Go to the Contact Us section. You can click “Call Us,” to find the right phone number for what you need. You can also find information on where to log in to secure services and addresses for sending claims. This makes it easy for you to get in touch with the right people to answer your questions or respond to your concerns.

MHS Customer Service Community Directory

Are you looking for contact information for your military hospital or clinic? Check out the Military Health System Customer Service Community Directory. You can use this directory to find patient advocates, beneficiary counseling and assistance coordinators, and debt collection assistance officers.

Health records

Looking for information on your health records? Check out the My Military Health Records section, which includes a gateway to the MHS GENESIS Patient Portal. MHS GENESIS is the Military Health System’s electronic health record.

The Patient Resources section also has information on:

How to find the Patient Resources section

It’s easy to get to the Patient Resources section in just a few clicks or taps.

On a computer, click “Patient Resources” on the blue navigation bar. This navigation bar is located across the top of most tricare.mil pages.

On a smartphone, tap the three horizontal lines located in the top left corner of most tricare.mil pages. This opens the navigation menu. Then tap “Patient Resources.”

TRICARE is dedicated to making sure the information you need is easy to find. If you have feedback about the Patient Resources section or other parts of tricare.mil, you can click the orange “Give Feedback” button on the right side of most tricare.mil pages.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.
 
Image of hand holding smartphone showing the options available in the Express Scripts Pharmacy mobile app.

Easily Manage TRICARE Prescriptions With the Exp...

News
Jul. 11, 2024

Looking for a convenient way to keep track of your TRICARE prescriptions? Download the free Express Scripts...
Read More
Elderly man wearing glasses sits on couch and looks at smartphone.

See Test Results and Clinical Notes in Your MHS ...

News
Jul. 09, 2024

If you’ve recently had a blood draw or X-ray, you’re likely interested in seeing the results once they’re...
Read More
Woman wearing white headband looks in mirror while brushing teeth.

TRICARE Tips for Managing Diabetes and Your Oral...

News
Jul. 03, 2024

According to the Centers for Disease Control and Prevention, more than 38 million American adults currently...
Read More
The 6th MSS laboratory oversees the shipment of more than 200 healthcare diagnostic tests per day. The new Air Force generation model (AFFORGEN) is designed for Airmen to train together and deploy together; services across MacDill AFB have adjusted their capacities to support mission requirements. (U.S. Air Force photo by Senior Airman Zachary Foster)

Learn How To Prevent Sexually Transmitted Infect...

News
Jun. 27, 2024

Rates of sexually transmitted infections have increased among active duty service members in recent years. If...
Read More
A Marine looks at his laptop

MHS GENESIS Secure Messaging: A Direct Line to Y...

News
Jun. 25, 2024

The MHS GENESIS Patient Portal lets you speak to your military health care team at your military hospital or...
Read More
Man smiles while looking at smartphone, with "heart" and "like" button graphics around him. Text reads: "Join us for a TRICARE Facebook Live. Topic: TRICARE For Life, June 27 at 1PM ET."

Get Your TRICARE For Life Answers at June 27 Fac...

News
Jun. 20, 2024

Will you or a family member be eligible for Medicare soon? Do you already have TRICARE For Life (TFL), or will...
Read More
Surgeon operates on eyeball.

Studies Show Military Eye Injuries Can Cause Cat...

News
Jun. 17, 2024

Cataracts are the leading cause of blindness worldwide and in the United States, with an estimated 24 million...
Read More
Couple holding hands walks along a path in nature

Understand How TRICARE Covers Infertility Diagno...

News
Jun. 11, 2024

Do you think you or your partner may be dealing with infertility? Learn about how TRICARE covers certain...
Read More

July 11, 2024

Easily Manage TRICARE Prescriptions With the Express Scripts Pharmacy Mobile App

Looking for a convenient way to keep track of your TRICARE prescriptions? Download the free Express Scripts Pharmacy mobile app to securely manage your medications anytime, anywhere.

July 9, 2024

See Test Results and Clinical Notes in Your MHS GENESIS Patient Portal

If you’ve recently had a blood draw or X-ray, you’re likely interested in seeing the results once they’re available. Or perhaps you want to review what you discussed with your health care team at your last appointment. If you visited a military hospital or clinic for your recent test or appointment, you can access this information in the MHS GENESIS Patient Portal.

July 3, 2024

TRICARE Tips for Managing Diabetes and Your Oral Health

According to the Centers for Disease Control and Prevention, more than 38 million American adults currently have diabetes. Even though diabetes is common, many people don’t know about its connection to oral health.

June 27, 2024

Learn How To Prevent Sexually Transmitted Infections

Rates of sexually transmitted infections have increased among active duty service members in recent years. If you're sexually active, there are steps you can take to your lower your risk.

June 25, 2024

MHS GENESIS Secure Messaging: A Direct Line to Your Military Health Care Team

The MHS GENESIS Patient Portal lets you speak to your military health care team at your military hospital or clinic through secure messaging. Learn how and when to use secure messaging.

June 20, 2024

Get Your TRICARE For Life Answers at June 27 Facebook Event

Will you or a family member be eligible for Medicare soon? Do you already have TRICARE For Life (TFL), or will you be eligible soon? Join us Thursday, June 27, at 1 p.m. ET on TRICARE’s Facebook page for a live event to learn about TFL.

June 17, 2024

Studies Show Military Eye Injuries Can Cause Cataracts, Vision Loss

Cataracts are the leading cause of blindness worldwide and in the United States, with an estimated 24 million Americans who have been diagnosed with cataracts, according to the National Institutes of Health.

June 14, 2024

New Patient Resources Section on TRICARE Website

Check out the new Patient Resources section on tricare.mil. This section makes it easy to find forms, track your health records, learn about disaster alerts, and more.

June 11, 2024

Understand How TRICARE Covers Infertility Diagnosis and Treatment

Do you think you or your partner may be dealing with infertility? Learn about how TRICARE covers certain diagnosis and treatment options.

June 4, 2024

Get Prescriptions at Home With TRICARE For Life

Do you often make trips to the pharmacy to pick up your prescriptions? If you have TRICARE For Life, you can switch to TRICARE Pharmacy Home Delivery to get your medications delivered right to your home.