An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | June 14, 2024

New Patient Resources Section on TRICARE Website

By TRICARE Communications

Are you looking for information and tools to help manage your health care and TRICARE benefit? Check out the new Patient Resources section on tricare.mil. This section makes it easy to find forms, track your health records, learn about disaster alerts, and more.

“We understand that you need quick and easy access to essential health care information,” said Robert Agnello, deputy director of digital communications at the Defense Health Agency. “The new Patient Resources section has tools and resources you need to stay engaged with and manage your health care in one convenient location.”

Here’s an overview of what you can find in the Patient Resources section.

Claims

In the Filing Claims section, you can learn when and how to file medical, pharmacy, and dental claims. As noted in the TRICARE Choices in the United States Handbook, you may need to file your own claim to be reimbursed if you get care from a non-network provider. TRICARE will reimburse you for covered services at the TRICARE allowable amount. This amount won’t include any copayments, cost-shares, or deductibles.

Forms

Need to find a form? The Download a Form section has many commonly used forms, including forms for:

  • Enrolling and disenrolling in a TRICARE health or dental plan
  • Requesting pre-authorization or medical necessity
  • Requesting reimbursement through the Prime Travel Benefit
  • Filing grievances and submitting appeals

Contact us

Do you need help or have questions about your TRICARE benefits? Go to the Contact Us section. You can click “Call Us,” to find the right phone number for what you need. You can also find information on where to log in to secure services and addresses for sending claims. This makes it easy for you to get in touch with the right people to answer your questions or respond to your concerns.

MHS Customer Service Community Directory

Are you looking for contact information for your military hospital or clinic? Check out the Military Health System Customer Service Community Directory. You can use this directory to find patient advocates, beneficiary counseling and assistance coordinators, and debt collection assistance officers.

Health records

Looking for information on your health records? Check out the My Military Health Records section, which includes a gateway to the MHS GENESIS Patient Portal. MHS GENESIS is the Military Health System’s electronic health record.

The Patient Resources section also has information on:

How to find the Patient Resources section

It’s easy to get to the Patient Resources section in just a few clicks or taps.

On a computer, click “Patient Resources” on the blue navigation bar. This navigation bar is located across the top of most tricare.mil pages.

On a smartphone, tap the three horizontal lines located in the top left corner of most tricare.mil pages. This opens the navigation menu. Then tap “Patient Resources.”

TRICARE is dedicated to making sure the information you need is easy to find. If you have feedback about the Patient Resources section or other parts of tricare.mil, you can click the orange “Give Feedback” button on the right side of most tricare.mil pages.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.
 
Father and son hold hands while walking down a street

Unlock Your Health by Understanding the TRICARE ...

News
Aug. 26, 2025

Do you have TRICARE Prime? If so, you likely get most of your routine health care from your primary care...
Read More
Image of woman sitting on sofa on laptop. Text reads: "Participants needed for virtual tricare.mil usability study. Learn if you qualify." TRICARE logo

Share Your Thoughts on Tricare.mil in Upcoming U...

News
Aug. 22, 2025

Are you interested in shaping the future of TRICARE’s web presence? The Defense Health Agency Usability Lab is...
Read More
Smiling woman holds a baby.

How TRICARE Covers Breastfeeding Supplies and Se...

News
Aug. 21, 2025

Are you pregnant or did you recently have a baby? TRICARE covers certain breast pumps and supplies and...
Read More
Medical professional looks at dental x-rays

TRICARE Medical vs. Dental Coverage: Understandi...

News
Aug. 19, 2025

When you need care for your mouth, jaw, or teeth, you may have questions about whether you should use your...
Read More
Man in grey shirt speaks to a doctor

Medicare and TRICARE For Life: Finding Providers

News
Aug. 14, 2025

If you have TRICARE For Life, you’ll get health care from Medicare providers. Here’s what you need to know...
Read More
A hand places white flowers on a stone grave

How a Death in the Family May Affect Your TRICAR...

News
Aug. 12, 2025

When a family member passes away, it can feel overwhelming to deal with paperwork on top of the emotional...
Read More
Female teacher leads a group of young students into school

Get Your Child Ready for the New School Year: A ...

News
Aug. 07, 2025

Getting your child’s health care needs taken care of before school starts helps ensure they’re ready to focus...
Read More
Service member pours pills into a pill counter machine

TRICARE Coverage of Weight Loss Medications: Wha...

News
Aug. 05, 2025

Understanding the difference between TRICARE plans and coverage is key to knowing what to expect when filling...
Read More

Aug. 26, 2025

Unlock Your Health by Understanding the TRICARE Prime Referral Process

Do you have TRICARE Prime? If so, you likely get most of your routine health care from your primary care manager. But sometimes, you may need specialty care that your PCM can’t provide. This is when your PCM will give you a referral. In this article, you’ll learn about the TRICARE Prime referral process. We’ll highlight what’s new—and easier—for you and your family members if you’re moving this year.

Aug. 22, 2025

Share Your Thoughts on Tricare.mil in Upcoming Usability Study

Are you interested in shaping the future of TRICARE’s web presence? The Defense Health Agency Usability Lab is looking for participants for a tricare.mil usability study. The DHA Usability Lab will hold several studies to get feedback on the website.

Aug. 21, 2025

How TRICARE Covers Breastfeeding Supplies and Services

Are you pregnant or did you recently have a baby? TRICARE covers certain breast pumps and supplies and breastfeeding counseling at no cost for new mothers.

Aug. 19, 2025

TRICARE Medical vs. Dental Coverage: Understanding Key Differences

When you need care for your mouth, jaw, or teeth, you may have questions about whether you should use your TRICARE medical or dental plan. Knowing when to use your medical or dental coverage helps avoid unnecessary costs or delays in care.

Aug. 14, 2025

Medicare and TRICARE For Life: Finding Providers

If you have TRICARE For Life, you’ll get health care from Medicare providers. Here’s what you need to know about finding different types of Medicare providers.

Aug. 12, 2025

How a Death in the Family May Affect Your TRICARE Coverage

When a family member passes away, it can feel overwhelming to deal with paperwork on top of the emotional burden. This article provides a few steps you should take in the weeks following your family member’s death. Taking these steps can help ensure your coverage continues without interruption.

Aug. 7, 2025

Get Your Child Ready for the New School Year: A TRICARE Parent’s Guide

Getting your child’s health care needs taken care of before school starts helps ensure they’re ready to focus on learning. TRICARE covers the essential services that parents need to check off their back-to-school list.

Aug. 5, 2025

TRICARE Coverage of Weight Loss Medications: What To Know

Understanding the difference between TRICARE plans and coverage is key to knowing what to expect when filling your prescription. There are different rules about how TRICARE covers these drugs based on your plan.

July 31, 2025

TRICARE Coverage for National Guard and Reserve Members: Know Your Options

Are you or your sponsor in the National Guard or Reserve? Your health coverage changes when activating or deactivating. Here’s what you need to know.

July 29, 2025

Unlock Your Health: Check Your TRICARE Information in DEERS Today

When was the last time you looked to see if your information in the Defense Enrollment Eligibility Reporting System is up to date? If it’s been a while, it’s extremely important to take time and log in to DEERS to review or update your information.