An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | Jan. 30, 2023

How to File Your TRICARE Claims Overseas

By TRICARE Communications

Do you need to file a TRICARE Overseas claim for medical care or prescriptions you received overseas? If so, it’s important to understand the different TRICARE Overseas claim submission methods available to you.
 
“There’s more than one way to submit a TRICARE claim overseas,” said Michael Griffin, program analyst with the TRICARE Overseas Program Office at the Defense Health Agency. “Choosing the quickest method to submit your claim and knowing what information you may need to provide can help ensure you get your claim processed in a timely manner.”
 
Medical Claims
You can submit your claim directly to Wisconsin Physicians Service (WPS), the TRICARE Overseas Program (TOP) claims processor. There are three options.
 
1. TRICARE Overseas Secure Claims Portal
The TRICARE Overseas Secure Claims Portal is the fastest and most secure way to submit a claim. You can use the wizard, which helps guide you through the process. This ensures the claims processor receives your claim instantly and enters it directly into the claims processing system. You can also submit your claim via secure messaging through the portal. This is slightly slower, as your claim is entered into the system manually.
 
There are other benefits of using the portal, as detailed in this claims video. You can:
  • Track the status of your claim.
  • Review your payment information.
  • Communicate directly with WPS, the claims processor.
  • Sign up for electronic funds transfer (direct deposit) to a U.S. bank account.
 
You must first register to use the portal. To learn how to register for and use the portal, check out the tutorial videos.
 
2. Secure Fax
Using secure fax is another quick way to submit a claim. Fax your claim to +1-608-301-2251. Your claim is considered received on the same day of submission.
 
3. Overseas Postal Mail
Using postal mail is the least timely way to submit a claim and receive reimbursement. Because overseas-to-U.S. mail delivery timelines vary, delivery can take up to 28 days.
 
To help ensure that WPS processes your TRICARE Overseas claim in a timely manner once received, be sure to fully complete and sign the claim form (DD Form 2642). Remember to include the following required information:
  • A clear and legible itemized bill or invoice from the provider, detailing the services rendered and the provider’s name and address.
  • A narrative description of the reason for the medical services received.
  • Proof of payment
  • Proof of other health insurance (OHI), if applicable. If you have OHI (such as national health insurance), TRICARE is always the last payer. If applicable, include any explanation of benefits (EOB) from your OHI, outlining any payment or denial.
 
To find the mailing address you should use, go to TOP Claims Mailing Addresses.
 
Allow up to 30 days for WPS, the claims processor, to process your TRICARE Overseas claim after they receive it. In some cases, they may ask you to send additional information to determine benefit coverage to complete processing of the claim. After your claim is processed, it may take up to 28 days to receive your reimbursement in the mail.
 
Pharmacy Claims
Do you need to file a claim for your prescription? This depends on where your prescription was filled. As noted in the TRICARE Pharmacy Program Handbook, you don’t need to file a claim if your prescription was filled at a military pharmacy, through TRICARE Pharmacy Home Delivery, or at a TRICARE retail network pharmacy.
 
If your prescription was filled at a non-network pharmacy, you’ll need to file a claim to get reimbursed for covered prescription drugs. For prescriptions filled at non-network pharmacies in the U.S. or the U.S. territories of American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, or the U.S. Virgin Islands, Express Scripts is the pharmacy contractor to send your claim. For prescriptions filled outside the U.S. and U.S. territories, submit your claim to WPS.
 
You can do this either online through the secure claims portal or by mail. Be sure to submit proof of payment with your overseas pharmacy claims. If you’re in the Philippines, you must get your prescription filled at a TRICARE-certified pharmacy to ensure your claims are reimbursed. Visit Pharmacy Claims to learn more about filing claims.
 
Deadlines to File Claims
The deadline to file a claim depends on when and where you received care. For care in the U.S. and U.S. territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you have one year from the date of service or discharge to submit a claim. For overseas care, you have three years. The currency exchange rate is determined by the last date of service or discharge for an inpatient admission.
 
For more information on how to file your TRICARE Overseas claim, check the TOP website. If you have questions or need help, you can contact your TOP Regional Call Center.
 
Would you like the latest TRICARE news sent to you by email? Visit the TRICARE Subscriptions page today, and create your personalized profile to get benefit updates, news, and more.
Woman in dental chair, gums being examined by dentist wearing pink gloves

The Dentist Is In: Healthy Gums Mean a Healthier...

News
Jun. 13, 2025

Did you know there is a profound connection between gum health and serious medical conditions throughout the...
Read More
Older woman sits at desk looking at monitor with a doctor. TRICARE logo. Text reads, "Patients Needed on June 27 for a Focus Group Discussion about Osteoarthritis. Sign-up deadline is June 26. Learn if you qualify."

Provide Feedback for Clinical Practice Guideline...

News
Jun. 12, 2025

Did you know you can help improve health care for service members, veterans, and their family members? You’re...
Read More
Man in white shirt smiling

Mouth Taping: A New Trend–But What Are Its Effec...

News
Jun. 11, 2025

Mouth taping is the practice of using surgical tape to keep your mouth closed during sleep. It’s recently...
Read More
Service member stands behind optometry equipment

Keep an Eye on Your Vision Health With TRICARE

News
Jun. 10, 2025

About 11 million Americans over age 12 need vision correction, according to the CDC. Do you know if you’re one...
Read More
Woman sits at desk in front of papers, notepad, calculator, glasses, and laptop.

Unlock Your Health: How to Report Fraud and Abus...

News
Jun. 05, 2025

Health care fraud and abuse harms everyone. TRICARE is committed to protecting the health information of...
Read More
Woman writes at a desk.

Your TRICARE Checklist for Moving

News
Jun. 03, 2025

Are you preparing to move to a new location? Now is the best time to make sure your TRICARE benefits are ready...
Read More
Three uniformed service members and a fourth person stand smiling and at the camera and holding a pug.

Unlock Your Health: How To Get Mental Health Car...

News
May. 29, 2025

Mental health is a vital part of your overall well-being. Whether you’re having difficulty managing day-to-day...
Read More
Woman smiles while working on a laptop.

Learn About TRICARE Health Plan Options for Youn...

News
May. 22, 2025

As graduation season arrives, TRICARE-eligible young adults and their family members should understand how...
Read More

June 13, 2025

The Dentist Is In: Healthy Gums Mean a Healthier You — What You Should Know

Did you know there is a profound connection between gum health and serious medical conditions throughout the body? From heart disease to diabetes, the state of your gums can significantly impact your long-term health. This article explores the surprising links between oral hygiene and whole-body wellness, offering simple, practical steps you can take today to protect both your smile and your future health.

June 12, 2025

Provide Feedback for Clinical Practice Guidelines in Joint DOD, VA Patient Focus Groups: Osteoarthritis on June 27

Did you know you can help improve health care for service members, veterans, and their family members? You’re invited to join virtual focus groups! The next focus group will discuss osteoarthritis care on June 27 at 2 p.m. ET.

June 11, 2025

Mouth Taping: A New Trend–But What Are Its Effects on Oral Health?

Mouth taping is the practice of using surgical tape to keep your mouth closed during sleep. It’s recently gained popularity as a potential solution for mouth breathing and its related health issues. But is it supported by science or is it just another viral trend?

June 10, 2025

Keep an Eye on Your Vision Health With TRICARE

About 11 million Americans over age 12 need vision correction, according to the CDC. Do you know if you’re one of them? Getting routine eye exams to monitor your eyesight can help detect and prevent eye diseases early.

June 5, 2025

Unlock Your Health: How to Report Fraud and Abuse With TRICARE

Health care fraud and abuse harms everyone. TRICARE is committed to protecting the health information of service members, retirees, and their family members. You can help by knowing how to spot fraud or abuse—and by reporting it when you see it.

June 3, 2025

Your TRICARE Checklist for Moving

Are you preparing to move to a new location? Now is the best time to make sure your TRICARE benefits are ready to move with you. Here’s a TRICARE checklist to help you prepare for your move and what you may need to do after you get to your new location.

May 29, 2025

Unlock Your Health: How To Get Mental Health Care With TRICARE

Mental health is a vital part of your overall well-being. Whether you’re having difficulty managing day-to-day stress or navigating more complex challenges, TRICARE offers mental health support when—and where—you need it.

May 22, 2025

Learn About TRICARE Health Plan Options for Young Adults

As graduation season arrives, TRICARE-eligible young adults and their family members should understand how this milestone affects their TRICARE health coverage. Here’s what you need to know about TRICARE health plan options for young adults.

May 20, 2025

Getting Prior Authorizations for TRICARE Prescriptions: Your Questions Answered

When you’re covered by a TRICARE health plan, you also have pharmacy coverage through the TRICARE Pharmacy Program. You should be familiar with certain terms that can help you make the most of your pharmacy benefit, including prior authorization. Prior authorization is a routine process to ensure your prescription drug is medically necessary and cost effective.

May 14, 2025

TRICARE Is Your Partner in Mental Health Care

Suicidal thoughts can be experienced by anyone and are a serious mental health concern. If you or someone you know is struggling, reach out. Help is available, and TRICARE is here to support you.