An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | Oct. 13, 2022

TRICARE Pharmacy Network Changes May Affect Independent Pharmacy Customers

By TRICARE Communications

Starting Oct. 24, about 15,000 independent pharmacies will no longer be in the TRICARE retail pharmacy network. Even with the departure of these community pharmacies, the network will still offer access to more than 40,000 pharmacies.
 
Express Scripts, the TRICARE pharmacy contractor, manages the TRICARE pharmacy retail network under a contract with the Department of Defense. This network change will be implemented in preparation of the next TRICARE pharmacy contract.
 
“The Defense Health Agency is confident that the new pharmacy contract maintains the quality of the TRICARE retail pharmacy network,” said Edward Norton, Jr., chief of the Pharmacy Operations Division at the Defense Health Agency. “Some independent pharmacies are leaving, but TRICARE families will continue to have access to an excellent network of pharmacies.”
 
Over 90% of beneficiaries will have at least one network pharmacy within 15 minutes of their home. Your TRICARE pharmacy retail network includes:
  • Chain pharmacies
  • Independent neighborhood pharmacies
  • Grocery stores
  • Wholesale warehouse stores
 
In mid-September, Express Scripts sent a letter to all who are affected, notifying them of the change. This letter contains a list of other network pharmacies near you. You can also use the Find a Pharmacy tool on or after Oct. 24 to find retail network pharmacies in your area. Express Scripts will update the online search tool once the network changes go live this month.
 
If you do have a prescription at one of the pharmacies leaving the network, and would like to transfer it to a new retail network pharmacy before Oct. 24, you can. Here are three easy ways to move your prescription:
  • Take your medicine bottles to another participating network pharmacy. The pharmacy will inform you of their process.
  • Call your doctor’s office. Ask them to send your prescription to your new in-network pharmacy.
  • Call your new in-network pharmacy and ask them to transfer your prescription.
 
What other options do you have? TRICARE Pharmacy Home Delivery or a military pharmacy may be lower cost options for you. You’ll have to pay copayments when you use home delivery or go to any retail network pharmacy. However, home delivery offers up to a 90-day supply for a single copayment. At retail network pharmacies, it costs three copayments to get a 90-day supply. Visit the TRICARE Costs page to view pharmacy copayments for your health plan.
 
You can also visit the Express Scripts website to transfer eligible medications to home delivery. You can also go to a military hospital or clinic near you.
 
What will happen if you fill a prescription at a pharmacy that has left the TRICARE network? As noted in the TRICARE Pharmacy Program Handbook, if you use a non-network pharmacy, you’ll pay full retail price for your medication. You’ll need to file a claim for reimbursement. Your claim will be subject to a deductible or out-of-network cost-shares and copayments.
 
Do you use specialty prescription drugs? Starting Jan. 1, 2023, Accredo will be the primary TRICARE in-network specialty pharmacy. If you get specialty drugs at one of the affected pharmacies, you can switch to Accredo now. You don’t have to wait until January. For more on using Accredo to fill your specialty prescription drugs, call 1-877-882-3324. You can also go to the Accredo website.
 
Have questions about network changes or other aspects of your TRICARE pharmacy benefit? You can learn more by checking out the Pharmacy section of the TRICARE website or by contacting Express Scripts.
 
Would you like the latest TRICARE news sent to you by email? Visit the TRICARE Subscriptions page today, and create your personalized profile to get benefit updates, news, and more.
Male service member in uniform smiles next woman smiling and holding baby in her arms.

Q&A: What To Know as New TRICARE Contracts Begin...

News
May. 15, 2024

New TRICARE managed care support contracts, known as T-5, will start on Jan. 1, 2025. The new contracts will...
Read More
Clip art of clipboard with checklist. Text reads, "TRICARE Webinar: TRICARE Options in Retirement. May 23, 2024, 4 to 5 p.m. ET"

Retiring? Get Answers to Your TRICARE Questions ...

News
May. 08, 2024

Are you or your sponsor approaching retirement from active duty or the National Guard or Reserve? On Thursday,...
Read More
A surgical team wearing masks uses equipment in an operating room.

9 Military Hospitals Receive Highest Leapfrog Gr...

News
May. 03, 2024

The Defense Health Agency announced May 1, 2024, that nine military hospitals received an “A” Leapfrog...
Read More
White, three-tiered wedding cake with white and pink flowers and greenery.

TRICARE and Marriage: What You Need To Know

News
May. 02, 2024

Getting married is an exciting time in your life. If you’re a new military spouse, there are certain things...
Read More
Patient wearing mask sits on exam table and speaks with doctor, wearing mask and lab coat, who is holding a pamphlet about colon health.

Age 45 or Older? Screen for Colorectal Cancer Wi...

News
May. 01, 2024

Colorectal cancer is on the rise in people under 50 in the United States. Recent guidelines state that anyone...
Read More
Collage of TRICARE Handbook covers, with the TRICARE Choices for National Guard and Reserve Handbook featured prominently. Text reads, "CHECK US OUT! www.tricare.mil/publications"

National Guard and Reserve Members: Explore Plan...

News
Apr. 25, 2024

Are you a National Guard or Reserve member looking to learn more about your TRICARE plan options? The TRICARE...
Read More
Aircrew are now able to voluntarily request to fly through all three trimesters of their pregnancy.

Expecting a Child? Here’s How TRICARE Covers Mat...

News
Apr. 23, 2024

Recently learned you’re expecting a baby? Congratulations! TRICARE is here to help you get the care you need...
Read More
BAMC provides new prostate cancer treatment

Improving Outcomes: How TRICARE Covers Cancer Cl...

News
Apr. 22, 2024

If you have cancer, clinical trials can offer a path to innovative new treatments and improved care in the...
Read More

May 15, 2024

Q&A: What To Know as New TRICARE Contracts Begin in 2025

New TRICARE managed care support contracts, known as T-5, will start on Jan. 1, 2025. The new contracts will improve health care delivery, quality, and access for beneficiaries living in the United States.

May 8, 2024

Retiring? Get Answers to Your TRICARE Questions at May 23 Webinar

Are you or your sponsor approaching retirement from active duty or the National Guard or Reserve? On Thursday, May 23, from 4 to 5 p.m. ET, join TRICARE for a webinar about the TRICARE plans available to you in retirement.

May 3, 2024

9 Military Hospitals Receive Highest Leapfrog Grade for Safe, High-Quality Care

The Defense Health Agency announced May 1, 2024, that nine military hospitals received an “A” Leapfrog Hospital Safety Grade, demonstrating DHA’s commitment to safe, high-quality health care, and transparency.

May 2, 2024

TRICARE and Marriage: What You Need To Know

Getting married is an exciting time in your life. If you’re a new military spouse, there are certain things you need to do to enroll in a TRICARE health plan.

May 1, 2024

Age 45 or Older? Screen for Colorectal Cancer With TRICARE

Colorectal cancer is on the rise in people under 50 in the United States. Recent guidelines state that anyone at average risk for colorectal cancer should start getting screenings at age 45. Getting screened is easy, and TRICARE covers several options for colorectal cancer exams.

April 25, 2024

National Guard and Reserve Members: Explore Plan Options With This TRICARE Handbook

Are you a National Guard or Reserve member looking to learn more about your TRICARE plan options? The TRICARE Choices for National Guard and Reserve Handbook is a great place to start.

April 23, 2024

Expecting a Child? Here’s How TRICARE Covers Maternity Services

Recently learned you’re expecting a baby? Congratulations! TRICARE is here to help you get the care you need during pregnancy. As you get ready to welcome your child, learn more about how TRICARE covers maternity services.  

April 22, 2024

Improving Outcomes: How TRICARE Covers Cancer Clinical Trials

If you have cancer, clinical trials can offer a path to innovative new treatments and improved care in the future. TRICARE covers participation in cancer clinical trials sponsored by the National Cancer Institute.

April 16, 2024

Going Overseas? TRICARE For Life Goes With You

Do you have TRICARE For Life? If you live, move, or travel overseas, it’s important to know how your coverage works outside of the U.S. and U.S. territories.

April 11, 2024

Military Pharmacies Restored to Full Operations After Change Healthcare Cyberattack

Military pharmacies have returned to normal operations following a February cyberattack on the nation's largest commercial prescription processor, Change Healthcare.