An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

News | May 4, 2021

ScriptCenter Kiosks Offer Easy Prescription Pick Up

Are you looking for a simpler way to pick up your TRICARE prescriptions? ScriptCenter automated pharmacy kiosks and locker systems provide a safe, secure, and controlled way to pick up your prescriptions at certain military hospitals and clinics.
 
What are ScriptCenters?
ScriptCenters are contactless, automated locker or vending machine units. They use state-of-the art technology to provide convenient and secure access to most prescriptions. Enrollment is easy and convenient. Once registered, you can pick up prescriptions at your convenience. Each kiosk or locker system can hold hundreds of prescriptions, with the exception of refrigerated medications.
 
“Many ScriptCenter units are already in operation,” said Col. Markus Gmehlin, the Acting Chief of the Pharmacy Operations Division at the Defense Health Agency (DHA). “DHA is deploying 80 units to 69 stateside military hospitals and clinics by the end of 2021. We expect them to make a real difference in pharmacies across the Military Health System.”
 
ScriptCenters are mainly for prescription refill pickup. But, some sites have adapted ScriptCenters for new prescriptions, same day surgery, or staff-only prescription pickup, as well as any combination of these services.
 
What are the benefits?
One benefit of ScriptCenters is that they allow you to pick up your prescription after pharmacy or clinics close. Although times vary by location, some are available to you 24/7.
 
“After-hour prescription pickup is especially helpful if you can’t get to the pharmacy during normal operating hours,” said Gmehlin. “This convenience means you have less congested pharmacy lobbies, increased access for same-day prescription needs, and significantly shorter wait times.”
 
Another benefit of the ScriptCenters is that they can be located away from the pharmacy. This includes in locations where you may frequent, such as the Base Exchanges. Location placements vary by military site.
 
How do you use a ScriptCenter?
First, you need to complete a one-time enrollment at a ScriptCenter kiosk. To do this, scan your military ID card (Common Access Card or Uniformed Services ID Card), enter your date of birth, and create a password and four-digit pin. To pick up your medications the first time, you must have a current prescription number. Once you create an account, you can use your fingerprint, ID card, or password with your four-digit pin to unlock and get your medications. This process usually takes less than two minutes.
 
You can request refills by calling AudioCARE and choosing your site’s “ScriptCenter” option and then “Enroll.” Put in a current prescription number to complete your enrollment. If your military hospital or clinic also uses TRICARE Online for refill pickup, then you can refill your prescription by choosing “ScriptCenter” as your pickup location. In both cases, AudioCARE will give you a pickup time and date. The pharmacy will then fill your prescriptions and load them into the kiosk.
 
In addition to using military pharmacies, you have other options for filling your prescriptions. As outlined in the TRICARE Pharmacy Program Overview, you have several options to fill your prescription drugs:  
Keep in mind, some prescription drugs may only be available through one pharmacy option. You can search the TRICARE Formulary to see where you can fill your prescription, how much you’ll pay out of pocket, and more.
 
If you want to use a ScriptCenter for your prescriptions, check with your military pharmacy to see if this is an option for you. Take command of your health, and learn about all your pharmacy options.
U.S. Navy Cmdr. Candida Ferguson, a general surgeon at Naval Hospital Jacksonville, talks with a patient about colorectal cancer screening. The Defense Health Agency established new age recommendations for screenings. Regular screening with a stool test, sigmoidoscopy, or colonoscopy, beginning at age 45, is the key to preventing colorectal cancer and finding it early.

Colorectal Cancer Screening Age Decreases to 45

News
Nov. 25, 2022

Although the overall death rate from colorectal cancer has been on the decline in recent years, it remains the...
Read More
Health care provider reviews a notebook

Know the Difference: TRICARE Network Provider vs...

News
Nov. 22, 2022

Are you looking for a new doctor? Finding the right doctor is crucial to your overall health. Regular checkups...
Read More
Two service members stand with two children

Keeping Your DEERS Info Current

News
Nov. 17, 2022

TRICARE Open Season is the time to make changes to your TRICARE health care coverage for the upcoming year...
Read More
Blood Donor Eligibility Update

"Mad Cow" Blood Donor Ban Lifted

News
Nov. 17, 2022

A decades-old blood donor ban was recently lifted by the Food and Drug Administrationmad cow, potentially...
Read More
Staff assigned to Naval Hospital Bremerton's OB-GYN clinic display a number of the instruments and devices associated with patient-centered care during the walk-in contraceptive clinic, an essential part of women's health services provided at NHB. The Defense Health Agency recently issued an Administrative Instruction for access to walk-in contraception services across the Military Health System, letting beneficiaries discuss and receive their preferred and medically appropriate care.

Walk-in Contraceptive Services Required at Hospi...

News
Nov. 15, 2022

The Defense Health Agency is expanding walk-in contraceptive care services to improve reproductive health...
Read More
Service member poses with her spouse

TRICARE Open Season is Here: Find Right TRICARE ...

News
Nov. 14, 2022

TRICARE Open Season begins today, Nov. 14. For most TRICARE beneficiaries, this is your chance to enroll in a...
Read More
A smiling baby

What You Should Know About RSV: Symptoms, Preven...

News
Nov. 09, 2022

You may have heard of a virus called respiratory syncytial virus, also known as RSV. TRICARE encourages you to...
Read More
Service member hugs family

Preview 2023 TRICARE Health Plan Costs

News
Nov. 07, 2022

Every year, TRICARE costs may change based on the law, the federal cost of living adjustment, changes in the...
Read More

Nov. 25, 2022

Colorectal Cancer Screening Age Decreases to 45

Although the overall death rate from colorectal cancer has been on the decline in recent years, it remains the second leading cause of cancer deaths in the United States. There has also been an increase in colorectal cancer-related death for people younger than 55, and an increase in diagnosis in patients between the ages of 40-49 over the past decade, according to the National Cancer Institute.

Nov. 22, 2022

Know the Difference: TRICARE Network Provider vs. Non-Network Provider

Are you looking for a new doctor? Finding the right doctor is crucial to your overall health. Regular checkups are one of the best ways to screen for diseases and prevent future health problems. When searching for a doctor, you may come across the term “network provider” or “non-network provider.” Understanding these two provider types matters to you and your family.

Nov. 17, 2022

Keeping Your DEERS Info Current

TRICARE Open Season is the time to make changes to your TRICARE health care coverage for the upcoming year. But is your information still current in the Defense Enrollment Eligibility Reporting System (DEERS)? If you’re unsure, now is a good time to check.

Nov. 17, 2022

"Mad Cow" Blood Donor Ban Lifted

A decades-old blood donor ban was recently lifted by the Food and Drug Administrationmad cow, potentially increasing the nation's blood supply by hundreds of thousands of donors each year.

Nov. 15, 2022

Walk-in Contraceptive Services Required at Hospitals and Clinics

The Defense Health Agency is expanding walk-in contraceptive care services to improve reproductive health services. These services include same-day access with no appointment or referral needed.

Nov. 14, 2022

TRICARE Open Season is Here: Find Right TRICARE Plan for You

TRICARE Open Season begins today, Nov. 14. For most TRICARE beneficiaries, this is your chance to enroll in a health plan or change health plans for coverage that starts Jan. 1, 2023. You have until Tuesday, Dec. 13, to make those changes.

Nov. 9, 2022

What You Should Know About RSV: Symptoms, Prevention, Care

You may have heard of a virus called respiratory syncytial virus, also known as RSV. TRICARE encourages you to be familiar with the signs of RSV and see your health care provider if you think you or a family member has RSV.

Nov. 7, 2022

Preview 2023 TRICARE Health Plan Costs

Every year, TRICARE costs may change based on the law, the federal cost of living adjustment, changes in the cost of health care services and prescription drugs, and other factors. Depending on your TRICARE plan, you may see changes to your costs, including enrollment fees, premiums, cost-shares, and copayments next year.

Nov. 4, 2022

TRICARE to Host Open Season Webinar on November 17

Don’t miss the “TRICARE Open Season and Your Options” webinar on Nov. 17 at 1 p.m. ET to learn more about this year’s TRICARE Open Season.

Nov. 1, 2022

Q&A: Learn About Changes to Specialty Drugs Filled in the TRICARE Pharmacy Network

Starting Jan. 1, Accredo will be the primary in-network pharmacy to fill specialty drugs in the TRICARE pharmacy network. If you’re currently filling your specialty drugs at a retail network pharmacy, you can move your specialty drugs to Accredo now to avoid disruptions to your medication therapy.

Learn More about COVID-19 and the COVID-19 Vaccine.