TRICARE Newsroom HomeArticles
NEWS | April 20, 2021

Tidewater Set to Become Fifth Military Health System Market

By MHS Communications

The Defense Health Agency officially established the Tidewater Market in southeast Virginia on April 19.  This is the fifth Military Health System market established to manage military medical treatment facilities as they transition to DHA.

Tidewater follows the National Capital Region, Central North Carolina, Jacksonville, and Coastal Mississippi markets, which were established in January 2020. It is the first transition since the COVID-19 national health emergency was declared.

A market is a group of MTFs in one geographic area working together with its TRICARE partners, Veterans Affairs hospitals, other federal health care organizations, private sector teaching hospitals and medical universities, as well as other health care partners. Markets operate as a system to support the sharing of patients, staff, budget, and other functions across facilities to improve readiness and the delivery and coordination of health services.

Although DOD decided early in the COVID-19 pandemic to pause transition, activities resumed in November, and a complete transition of management responsibilities for MTFs from the services to the DHA is scheduled to be completed by September 2021.

"The establishment of this market provides a true opportunity to optimize health care for our beneficiaries by focusing on outcomes and access across the Tidewater market," said Navy Rear Adm. Darin Via, Tidewater market manager. "It also allows us to work towards standardization of processes, creating an easier environment for our patients to navigate within.

Via said the ability of patients to schedule appointments across multiple facilities, and the ability of MTFs to appoint personnel and refer patients in order to meet specific demands are among the many advantages of a market model. He also said standardization of processes, policy, and monitoring efforts ultimately results in improved quality and safety.

Via foresees a smooth transition focused on mission readiness.

"Transition will have no immediate impact on patient care and will be seamless to beneficiaries," he said. "This transformation builds on our successes on the battlefield with an eye on emerging global challenges to ensure we are ready to fight tonight."

The Tidewater market includes the following military medical treatment facilities:

Navy

  • Naval Medical Center Portsmouth
  • Branch Health Clinic, Joint Expeditionary Base Little Creek (Boone Clinic)
  • BHC, Dam Neck Annex
  • BHC, Norfolk Naval Station (Sewells Point)
  • BHC, Norfolk Naval Shipyard
  • BHC, Chesapeake (Northwest Annex)
  • BHC, Naval Air Station Oceana
  • BHC, Yorktown (Naval Weapons Station)
  • TRICARE PrimeA managed care option available in Prime Service Areas in the United States; you have an assigned primary care manager who provides most of your care.TRICARE Prime Clinic Virginia Beach
  • TRICARE Prime Clinic Chesapeake
  • TRICARE Prime Clinic Suffolk

Army

  • McDonald Army Health Center, Fort Eustis
  • Troop Medical Clinic 1 (TMC1)
  • Troop Medical Clinic 2 (TMC2)
  • Fort Story Army Health Clinic
  • Community-Based Medical Home Williamsburg

Air Force

  • USAF Hospital Langley Air Force Base (633 MDG)

"Establishment of the Tidewater market is a big step forward for the Military Health System, and for our patients," said Dr. Barclay Butler, DHA's assistant director for Management.

Butler reiterated that the pandemic has served to highlight the benefit of a market model, which ultimately results in higher quality care for MTF recipients.

"The market construct lets military medical treatment facilities coordinate locally to share patients, staff, and resources to improve care, patient access, and readiness activities," said Butler. "The global COVID-19 pandemic demonstrates the value of the market construct, giving our MTFs expanded flexibility and capability to adjust to local conditions in response to a crisis, while giving MHS patients a standard, high-quality experience across the whole enterprise."

The complete transition of MTFs to the DHA includes 19 direct reporting markets within the U.S., 18 small markets and many stand-alone MTFs across the country that will report to a Small Market and Stand Alone Organization, and two overseas Defense Health Regions.

The Military Health System remains committed to the congressionally-directed goal of transitioning all MTFs to DHA authority, direction, and control by Sept. 30, 2021.

Military Health System MHS GENESIS trainer, gives instruction to Air Force Airman

Wave CARSON+ deploys new EHR to 25 more MTF comm...

News
May. 05, 2021

Over the weekend, the Military Health System deployed the MHS GENESIS electronic health record (EHR) to 25...
Read More
Service member opens a locker in the ScriptCenter

ScriptCenter Kiosks Offer Easy Prescription Pick...

News
May. 04, 2021

Are you looking for a simpler way to pick up your TRICARE prescriptions? ScriptCenter automated pharmacy...
Read More
April 26, 2021 Got Your 6 COVID-19 vaccine video

Watch New TRICARE COVID-19 Vaccine Video Series:...

News
Apr. 29, 2021

Have you watched the latest “Got Your 6” video? If not, make sure you check it out. “Got Your 6” is a new...
Read More
Dental technician conducts an X-ray on child patient

TRICARE Dental Program Offers Ways to Protect Yo...

News
Apr. 27, 2021

Did you know tooth decay is one of the most common childhood diseases? According to the Centers for Disease...
Read More
At MHS pharmacies, every day is ‘Drug Take Back Day’

At MHS pharmacies, every day is ‘Drug Take Back ...

News
Apr. 23, 2021

While April 24 has officially been designated National Drug Take Back Day by the Drug Enforcement...
Read More
Service member looks at newborn in spouse's arms

Getting TRICARE for Your Newborn Child

News
Apr. 20, 2021

Are you a soon to be parent? Welcoming a new baby can be exciting and nerve-racking at the same time. If this...
Read More
Service member takes down COVID-19 vaccination station signage

COVID-19 Vaccine Eligibility Expands for TRICARE...

News
Apr. 19, 2021

Today, the Department of Defense (DOD) officially moved vaccination sites to tier 2 of the DOD Population...
Read More
Projects test new approaches to improve health care quality, outcomes

Projects Test New Approaches to Improve Health C...

News
Apr. 15, 2021

TRICARE has more than a half-dozen pilots and demonstration projects underway that offer new and innovative...
Read More

May 5, 2021

Wave CARSON+ deploys new EHR to 25 more MTF commands

Over the weekend, the Military Health System deployed the MHS GENESIS electronic health record (EHR) to 25 military medical treatment facility (MTFs) commands more sites in 12 states.

May 4, 2021

ScriptCenter Kiosks Offer Easy Prescription Pick Up

Are you looking for a simpler way to pick up your TRICARE prescriptions? ScriptCenter automated pharmacy kiosks and locker systems provide a safe, secure, and controlled way to pick up your prescriptions at certain military hospitals and clinics.

April 29, 2021

Watch New TRICARE COVID-19 Vaccine Video Series: Got Your 6

Have you watched the latest “Got Your 6” video? If not, make sure you check it out. “Got Your 6” is a new TRICARE video series to keep you in the know about the latest on COVID-19.

April 27, 2021

TRICARE Dental Program Offers Ways to Protect Your Child’s Teeth

Did you know tooth decay is one of the most common childhood diseases? According to the Centers for Disease Control and Prevention, about 1 in 5 children ages 5–11 have at least one untreated decayed tooth.

April 23, 2021

At MHS pharmacies, every day is ‘Drug Take Back Day’

While April 24 has officially been designated National Drug Take Back Day by the Drug Enforcement Administration, pharmacists across the Military Health System in recent years have been stressing that every day is a drug take back day.

April 20, 2021

Getting TRICARE for Your Newborn Child

Are you a soon to be parent? Welcoming a new baby can be exciting and nerve-racking at the same time. If this is your first child, you may have questions about doctor visits and health care coverage.

April 20, 2021

Tidewater Set to Become Fifth Military Health System Market

The Defense Health Agency officially established the Tidewater Market in southeast Virginia on April 19. This is the fifth Military Health System market established to manage military medical treatment facilities as they transition to DHA.

April 19, 2021

COVID-19 Vaccine Eligibility Expands for TRICARE Beneficiaries

Today, the Department of Defense (DOD) officially moved vaccination sites to tier 2 of the DOD Population Schema. This means all eligible or authorized TRICARE beneficiaries and DOD individuals can make an appointment to get the COVID-19 vaccine at DOD sites as it becomes available.

April 15, 2021

Projects Test New Approaches to Improve Health Care Quality, Outcomes

TRICARE has more than a half-dozen pilots and demonstration projects underway that offer new and innovative medical services, treatments, and approaches, and that have the potential to become part of its permanent health care coverage.

April 15, 2021

Activate Your New TRICARE Prescriptions with Remote Pharmacy Check-In

Do you get your prescriptions filled at a military pharmacy? If so, make sure you look into Remote Pharmacy Check-In using Q-Anywhere.

Learn More about COVID-19 and the COVID-19 Vaccine.